Workspace and Org Management17% of the exam
Workspace access settings and multi-workspace membership
How one Enterprise org account reaches several workspaces: the Open, By Request, Invite Only and Hidden access settings, routing join requests, adding members and guests to another workspace, IdP-group workspaces people can't leave, Frontline limits, and removing someone from a workspace versus deactivating them.
Given a scenario, determine how to manage a user account's access to multiple workspaces.
~7 min read · 10 practice questions ·
What the exam expects
- Choose a workspace access setting (Open, By Request, Invite Only, Hidden) from visibility and joining requirements, and route By Request approvals to the right people.
- Add an existing org member, a guest or a Frontline Member to another workspace by the correct route.
- Explain why someone can't leave a workspace, and when an IdP group connection is the better way to manage workspace membership.
- Distinguish removing a person from one workspace from deactivating their account in an Enterprise org.
Key terms:
- Workspace access: the Workspace settings preference that decides how org members find and join a workspace.
- Join or leave workspaces: the member menu for browsing, joining, requesting and leaving workspaces in an Enterprise org.
- Default workspace: a workspace a member can't leave on their own, including any workspace they were added to through an IdP group.
- Remove from workspace: a workspace-level action that keeps the person's account active in the org.
Key facts
Access setting location
- Detail
- Workspace settings > Workspace Access, set by Workspace Owners
Hidden
- Detail
- Members cannot view the workspace
By Request approvals
- Detail
- Appear in a chosen channel; anyone in it can approve
Member invitations
- Detail
- Only when the allow-members-to-send-invitations preference is on
Inviting an org member
- Detail
- Added automatically once the invitation is sent
Join or leave workspaces
- Detail
- All members except guests and Frontline Members
IdP-group workspace
- Detail
- Treated as default; can't leave until removed from the group
Frontline Members
- Detail
- One workspace, up to 10 channels, DMs only within their channels
Deactivation in an Enterprise org
- Detail
- Org level only; signed out of all workspaces
- Why can't a member leave a workspace they were added to through an IdP group?
- When should a workspace be Hidden rather than Invite Only?
- What happens when a Workspace Admin invites an existing org member?
- Why would a promoted Frontline Member become a Full Member?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
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