CertifyForce publishes 1 Salesforce certification study guide (Platform Administrator) with 28 units in total, one per topic on the official exam outline. Each unit sets out what the exam expects, the core concepts, key facts, exam traps and a worked scenario, is verified against official Salesforce documentation, and links to the practice questions that test it. Last updated September 26, 2026.
Every lesson links to the practice questions that test it, so you can read a topic and practice it in one click. Your AI tutor answers from the same guide and cites the lesson.
The Salesforce Agentforce Specialist credential is designed for individuals who are responsible for managing Agentforce within their organizations. The Agentforce Specialist has a deep understanding of both Agentforce capabilities and Salesforce Platform configuration. This exam is designed for individuals looking to validate their expertise in implementing Agentforce to drive business success.
0 lessons · 0/6 exam sections covered
Prompt Engineering20% · 0 lessons
Data 360 Fundamentals20% · 0 lessons
AI Agents35% · 0 lessons
Testing, Deployment, and Maintenance10% · 0 lessons
Formerly Sales Cloud Consultant (renamed July 2026). Validates designing and implementing Sales Cloud and Agentforce Sales solutions: sales lifecycle, consulting and implementation strategy, data management, and predictive/generative AI.
0 lessons · 0/5 exam sections covered
Sales Lifecycle20% · 0 lessons
Consulting and Implementation Strategies25% · 0 lessons
Practical Application of Agentforce Sales Expertise24% · 0 lessons
Formerly Service Cloud Consultant (renamed July 2026). Validates designing contact-center solutions on Service Cloud and Agentforce: case management, knowledge, channels, analytics, and integrations.
Validates capturing requirements, mapping business processes, writing user stories, and collaborating with stakeholders to deliver Salesforce solutions.
0 lessons · 0/6 exam sections covered
Customer Discovery17% · 0 lessons
Collaboration with Stakeholders23% · 0 lessons
Business Process Mapping12% · 0 lessons
Requirements18% · 0 lessons
User Stories18% · 0 lessons
Development Support and User Acceptance12% · 0 lessons
Advanced programmatic capabilities of the Salesforce Platform and data modeling: complex business logic and interfaces that are maintainable, reusable, and built on design patterns and object-oriented best practices. Requires the Platform Developer credential; the superbadges in the exam guide are recommended study, not a requirement.
0 lessons · 0/5 exam sections covered
Advanced Developer Fundamentals15% · 0 lessons
Process Automation, Logic, and Integration27% · 0 lessons
Core JavaScript for the web stack, front end and back end: variables and types, objects, functions and classes, browser events and the DOM, asynchronous programming, Node.js, debugging, and testing. The skills apply to any framework, including Lightning Web Components.
Formerly Data Cloud Consultant. Validates designing and implementing Data 360 (formerly Data Cloud): solution positioning, setup and governance, ingestion and Zero-Copy, harmonization and unification, insights and AI, segmentation, and activation.
0 lessons · 0/6 exam sections covered
Solution Positioning14% · 0 lessons
Data 360 Setup and Administration13% · 0 lessons
Data Source Connection and Ingestion18% · 0 lessons
Harmonization and Unification17% · 0 lessons
Data Enhancements, Sharing, and Analysis18% · 0 lessons
Designing integration solutions between Salesforce and external systems: evaluating the landscape and business needs, translating them into integration requirements, choosing patterns and APIs, building secure and resilient solutions, and maintaining them.
0 lessons · 0/6 exam sections covered
Evaluate the Current System Landscape8% · 0 lessons
Evaluate Business Needs11% · 0 lessons
Translate Needs to Integration Requirements22% · 0 lessons
Designed for identity professionals who want to demonstrate their knowledge, skills, and capabilities at assessing identity architecture; designing secure, high-performance access management solutions on the Customer 360 platform; and communicating technical solutions effectively to business and technical stakeholders.
0 lessons · 0/6 exam sections covered
Identity Management Concepts17% · 0 lessons
Accepting Third-Party Identity in Salesforce21% · 0 lessons
Focused on building and designing user experiences on the Salesforce Platform using core UX concepts, human-centered design, and Salesforce Lightning Design System.
0 lessons · 0/6 exam sections covered
Discovery13% · 0 lessons
UX Fundamentals16% · 0 lessons
Human-Centered Design12% · 0 lessons
Declarative Design27% · 0 lessons
Testing11% · 0 lessons
Salesforce Lightning Design System (SLDS)21% · 0 lessons
Focused on administering Marketing Cloud products utilizing industry and product best practices, with expertise in subscriber data management, setup configuration, and troubleshooting account configuration and user requests.