Certifyforce publishes 45 Salesforce certification study guides (Platform Administrator, Platform Developer, Agentforce Specialist, Agentforce Sales Consultant, Agentforce Service Consultant, Business Analyst, Platform Developer II, JavaScript Developer, Data 360 Consultant, Integration Architect, Platform Identity and Access Management Architect, Platform User Experience Designer, Marketing Cloud Engagement Administrator, Experience Cloud Consultant, Platform App Builder, Platform Administrator II, Platform Data Architect, Platform Sharing and Visibility Architect, Platform Development Lifecycle and Deployment Architect, Omnistudio Consultant, Omnistudio Developer, Marketing Cloud Engagement Specialist, Revenue Management Consultant, Agentforce Field Service and Operations Consultant, Tableau Data Analyst, Tableau Desktop Foundations, MuleSoft Developer, Marketing Cloud Engagement Consultant, Marketing Cloud Engagement Developer, Marketing Cloud Account Engagement Specialist, Marketing Cloud Engagement Foundations, Agentforce Nonprofit Consultant, CRM Analytics and Einstein Discovery Consultant, Tableau Consultant, B2C Commerce Developer, MuleSoft Integration Foundations, Platform Strategy Designer, Slack Administrator, Slack Developer, Slack Consultant, Claude Certified Architect - Foundations, Platform Foundations, Agentforce Sales Foundations, MuleSoft Developer II, Marketing Cloud Next Consultant) with 1212 units in total, one per topic on the official exam outline. Each unit sets out what the exam expects, the core concepts, key facts, exam traps and a worked scenario, is verified against official Salesforce documentation, and links to the practice questions that test it.
Every lesson links to the practice questions that test it, so you can read a topic and practice it in one click. Your AI tutor answers from the same guide and cites the lesson.
Focused on building and troubleshooting Omnistudio solutions: runtimes, licences, tools, testing and versioning; Flexcard data sources, actions, states, events and styling; Omniscript elements, child components, save options and embedding; Integration Procedure groups, actions, branching, chaining, caching and Try/Catch; Data Mapper Extract, Turbo Extract, Load and Transform configuration and formulas; and debugging with the Debug Console.
Focused on building basic Mule 4 APIs and integrations with Anypoint Platform: application networks and API-led connectivity, designing APIs in RAML, accessing and modifying Mule events, structuring Mule applications, APIkit implementation interfaces, connectors, batch and record processing, DataWeave transformations, routing, error handling, debugging, and deploying and managing APIs with CloudHub and API Manager.
40 lessons · 12/12 exam sections covered
Creating Application Networks7% · 4 lessons
Designing APIs8% · 3 lessons
Accessing and Modifying Mule Events10% · 4 lessons
Structuring Mule Applications10% · 2 lessons
Building API Implementation Interfaces7% · 3 lessons
Using Connectors10% · 3 lessons
Processing Records10% · 4 lessons
Transforming Data10% · 5 lessons
Routing Events8% · 3 lessons
Handling Errors8% · 5 lessons
Debugging and Troubleshooting Mule Applications5% · 1 lessons
Deploying and Managing APIs and Integrations7% · 3 lessons
Focused on designing and deploying Agentforce Field Service: service resources, territories and skills, work orders and work types, scheduling policies and optimization, the Dispatcher Console, the Field Service mobile app, inventory, assets and maintenance plans, and the permissions and sharing that support them.
38 lessons · 8/8 exam sections covered
Managing Resources16% · 7 lessons
Managing Work Orders23% · 6 lessons
Managing Scheduling and Optimization28% · 13 lessons
Focused on leading Tableau engagements: evaluating the current state and choosing Tableau Server or Tableau Cloud, planning data connections, row-level security and Tableau Bridge, designing and troubleshooting advanced calculations, LOD expressions and workbook performance, and establishing governance for published content.
38 lessons · 4/4 exam sections covered
Evaluate Current State22% · 7 lessons
Plan and Prepare Data Connections22% · 8 lessons
Design and Troubleshoot Calculations and Workbooks40% · 16 lessons
Establish Governance and Support Published Content16% · 7 lessons
Focused on building secure, scalable Slack apps: app surfaces and Block Kit interfaces, the Web, Events, and admin APIs, Socket Mode, OAuth installation, scopes and tokens, Enterprise Grid support, Bolt and developer tools, and app distribution.
38 lessons · 9/9 exam sections covered
Apps in the Slack Platform7% · 3 lessons
Design the Interactive Flow of Your App20% · 5 lessons
Design Your Workflows: Spotlight on Slack's APIs13% · 6 lessons
Focused on leading Slack implementations for clients: discovery, Enterprise Grid design, migrations, org policies and settings, channel strategy, governance, and learning and enablement programs that drive adoption.
38 lessons · 7/7 exam sections covered
Delivery and Migration17% · 5 lessons
Discovery10% · 5 lessons
Grid Design15% · 4 lessons
Policies and Settings22% · 9 lessons
Channel Strategy10% · 4 lessons
Governance Structure (Owner and Admin Roles)8% · 3 lessons
Focused on designing, configuring, and implementing Experience Cloud sites with declarative tools: templates and Experience Builder, external licenses, sharing and user visibility, user provisioning and authentication, CMS and Knowledge content, partner relationship management, and moving sites between environments.
37 lessons · 8/8 exam sections covered
Experience Cloud Basics8% · 4 lessons
Sharing, Visibility, and Licensing17% · 7 lessons
Branding, Personalization, and Content15% · 4 lessons
Templates and Themes10% · 4 lessons
User Creation and Authentication13% · 5 lessons
Adoption and Analytics5% · 3 lessons
Administration, Setup, and Configuration25% · 7 lessons
Customization Considerations and Limitations7% · 3 lessons
Focused on integration fundamentals and Anypoint Platform: integration project roles and the API lifecycle, essential integration and API terminology, common integration problems and technologies, interaction and composition patterns and deployment architectures, and the Anypoint Platform components for system integration and API management.
37 lessons · 6/6 exam sections covered
Identify the roles, responsibilities, and lifecycle of a integration project17% · 7 lessons
Recognize and interpret essential integration concepts and terminology20% · 8 lessons
Recognize common integration problems, use cases, and technical solutions17% · 6 lessons
Explain the common technical complexities and patterns in integration development18% · 7 lessons
Describe the components and benefits of Anypoint Platform for system integration18% · 6 lessons
Describe the components and benefits of Anypoint Platform for API management10% · 3 lessons
Focused on implementing, configuring, and managing a Slack organization at scale: user lifecycle and provisioning, workspace and org settings, channels and Slack Connect, app and Slack AI administration, Workflow Builder automation, security and compliance, and driving adoption.
32 lessons · 6/6 exam sections covered
Fundamentals18% · 4 lessons
User Lifecycle Management13% · 8 lessons
Workspace and Org Management17% · 5 lessons
App and AI Administration and Automations20% · 5 lessons
Governance, Security and Compliance22% · 6 lessons
Enabling Slack Success (Analytics and Adoption)10% · 4 lessons
Focused on recommending and designing Omnistudio solutions for industries: the Omnistudio components and runtimes, licences and permissions, Flexcard data sources, layout, actions and states, Omniscript design and validation, Integration Procedures with HTTP actions and transforms, Data Mapper types and performance, governance, data modelling and best-fit architecture.
Focused on email marketing in Marketing Cloud Engagement: email marketing best practices and compliance, building content in Content Builder with personalization and dynamic content, sending and deliverability, marketing automation with Journey Builder and Automation Studio, subscriber and data management with lists, data extensions and segmentation, and tracking and reporting to measure results.
Focused on analyzing data with Tableau: connecting to and transforming data, calculated fields, table calculations and LOD expressions, filters, parameters, sets, groups, hierarchies and maps, the Analytics pane, building dashboards and stories, and publishing and managing content on Tableau Server and Tableau Cloud.
30 lessons · 4/4 exam sections covered
Connect To and Transform Data24% · 7 lessons
Explore and Analyze Data41% · 12 lessons
Create Content26% · 8 lessons
Publish and Manage Content on Tableau Server and Tableau Cloud9% · 3 lessons
Focused on designing and building production Claude solutions with the Claude Agent SDK, Claude Code, the Claude API and MCP: agentic architecture and orchestration, tool design and MCP integration, Claude Code configuration, prompt engineering and structured output, and context management and reliability.
Focused on advanced Salesforce administration: complex sharing and territory access, delegated administration and authentication, auditing and monitoring, Sales and Service Cloud features such as forecasting, Knowledge and entitlements, data quality and advanced reporting, change management, and choosing and troubleshooting the right automation.
29 lessons · 7/7 exam sections covered
Security and Access20% · 4 lessons
Objects and Applications19% · 6 lessons
Auditing and Monitoring10% · 3 lessons
Cloud Applications11% · 6 lessons
Data and Analytics Management13% · 4 lessons
Environment Management and Deployment7% · 2 lessons
Advanced programmatic capabilities of the Salesforce Platform and data modeling: complex business logic and interfaces that are maintainable, reusable, and built on design patterns and object-oriented best practices. Requires the Platform Developer credential; the superbadges in the exam guide are recommended study, not a requirement.
28 lessons · 5/5 exam sections covered
Advanced Developer Fundamentals15% · 3 lessons
Process Automation, Logic, and Integration27% · 9 lessons
Focused on developing B2C Commerce storefronts: sandbox, cartridge path and site setup, product, content and Page Designer configuration in Business Manager, search, logging, custom objects and OCAPI permissions, and SFRA application development with ISML templates, JavaScript controllers, forms, services, hooks and jobs.
28 lessons · 4/4 exam sections covered
B2C Commerce Setup11% · 5 lessons
Work With a B2C Site12% · 3 lessons
Data Management Using Business Manager Usage24% · 8 lessons
The Salesforce Agentforce Specialist credential is designed for individuals who are responsible for managing Agentforce within their organizations. The Agentforce Specialist has a deep understanding of both Agentforce capabilities and Salesforce Platform configuration. This exam is designed for individuals looking to validate their expertise in implementing Agentforce to drive business success.
26 lessons · 6/6 exam sections covered
Prompt Engineering20% · 8 lessons
Data 360 Fundamentals20% · 2 lessons
AI Agents35% · 8 lessons
Testing, Deployment, and Maintenance10% · 4 lessons
Focused on designing, building, and deploying custom applications with the declarative tools of the Salesforce Platform: data models and relationships, record access and sharing, formulas, roll-ups and validation rules, Flow automation and approvals, Lightning pages, actions and the mobile experience, reports, and the application lifecycle from sandboxes to change sets and packages.
26 lessons · 5/5 exam sections covered
Salesforce Fundamentals18% · 5 lessons
Data Modeling and Management20% · 4 lessons
Business Logic and Process Automation32% · 8 lessons
Focused on governing and delivering change on the Salesforce Platform: development methodologies and ALM maturity, governance, release risk, org and environment (sandbox) strategy, source control branching, org-based and package-based development, quality gates, Metadata and Tooling API deployments, reference data, testing methodology and test data, managed, unmanaged and unlocked packages, release management, and changes made directly in production.
Focused on Tableau Desktop fundamentals: connecting to data and choosing live or extract connections, the data model and field properties, building basic charts, filtering, sorting and grouping, calculations and analytics on a worksheet, sharing insights with dashboards and stories, and core concepts such as dimensions and measures and discrete and continuous fields.
Focused on delivering CRM Analytics and Einstein Discovery solutions: enabling and configuring CRM Analytics, data sync, dataflows and recipes, dataset security with sharing inheritance and security predicates, dashboard design and implementation with queries and interactions, and building, improving and deploying Einstein Discovery models.
Designing integration solutions between Salesforce and external systems: evaluating the landscape and business needs, translating them into integration requirements, choosing patterns and APIs, building secure and resilient solutions, and maintaining them.
25 lessons · 6/6 exam sections covered
Evaluate the Current System Landscape8% · 3 lessons
Evaluate Business Needs11% · 4 lessons
Translate Needs to Integration Requirements22% · 4 lessons
Designed for identity professionals who want to demonstrate their knowledge, skills, and capabilities at assessing identity architecture; designing secure, high-performance access management solutions on the Customer 360 platform; and communicating technical solutions effectively to business and technical stakeholders.
25 lessons · 6/6 exam sections covered
Identity Management Concepts17% · 5 lessons
Accepting Third-Party Identity in Salesforce21% · 5 lessons
Focused on designing and implementing Agentforce Revenue Management (Revenue Cloud on the core platform) across product-to-cash: implementation readiness, licenses and permission sets, product catalog management, configuring, pricing and quoting, contracts and orders, asset lifecycle management, and invoicing.
Focused on developing in Marketing Cloud Engagement: the contact model and data extensions, AMPscript and SSJS, SOAP and REST APIs with OAuth authentication, imports, SQL queries, data extracts and send logs, the Contact Delete process, and data security best practices.
Core JavaScript for the web stack, front end and back end: variables and types, objects, functions and classes, browser events and the DOM, asynchronous programming, Node.js, debugging, and testing. The skills apply to any framework, including Lightning Web Components.
Focused on running B2B marketing in Marketing Cloud Account Engagement (formerly Pardot): visitors and prospects, administration and the Salesforce connection, forms, form handlers and landing pages, lead management with automation rules, lists, scoring and grading, email marketing and reporting, and Engagement Studio programs.
24 lessons · 6/6 exam sections covered
Visitors and Prospects8% · 2 lessons
Administration11% · 3 lessons
Account Engagement Forms, Form Handlers and Landing Pages20% · 4 lessons
Validates capturing requirements, mapping business processes, writing user stories, and collaborating with stakeholders to deliver Salesforce solutions.
22 lessons · 6/6 exam sections covered
Customer Discovery17% · 6 lessons
Collaboration with Stakeholders23% · 5 lessons
Business Process Mapping12% · 3 lessons
Requirements18% · 3 lessons
User Stories18% · 3 lessons
Development Support and User Acceptance12% · 2 lessons
Formerly Data Cloud Consultant. Validates designing and implementing Data 360 (formerly Data Cloud): solution positioning, setup and governance, ingestion and Zero-Copy, harmonization and unification, insights and AI, segmentation, and activation.
22 lessons · 6/6 exam sections covered
Solution Positioning14% · 4 lessons
Data 360 Setup and Administration13% · 4 lessons
Data Source Connection and Ingestion18% · 3 lessons
Harmonization and Unification17% · 2 lessons
Data Enhancements, Sharing, and Analysis18% · 4 lessons
Focused on building and designing user experiences on the Salesforce Platform using core UX concepts, human-centered design, and Salesforce Lightning Design System.
22 lessons · 6/6 exam sections covered
Discovery13% · 4 lessons
UX Fundamentals16% · 4 lessons
Human-Centered Design12% · 2 lessons
Declarative Design27% · 6 lessons
Testing11% · 3 lessons
Salesforce Lightning Design System (SLDS)21% · 3 lessons
Focused on implementing Agentforce Nonprofit (formerly Nonprofit Cloud): nonprofit business processes and implementation strategy, solution design with the data model and Industries Common Features, setup of permissions and Stakeholder Management, and configuring Fundraising, Program, Case and Outcome Management, and Grantmaking.
Formerly Service Cloud Consultant (renamed July 2026). Validates designing contact-center solutions on Service Cloud and Agentforce: case management, knowledge, channels, analytics, and integrations.
Focused on designing data architecture on the Salesforce Platform: scalable data models that respect sharing, avoiding data skew, big objects, master data management and golden records, license choices, a single view of the customer across systems and orgs, GDPR-ready data governance, large data volume design, archiving and virtualized data, and high-quality, high-performance data migration.
Focused on designing secure, scalable access on the Salesforce Platform: object and field permissions, protecting sensitive data, enforcing security in code, organization-wide defaults, the role hierarchy, sharing rules, groups and teams, programmatic sharing, external user sharing, access to data beyond standard and custom objects, and the scalability, license and testing implications of the sharing model.
21 lessons · 4/4 exam sections covered
Permissions to Standard Objects, Custom Objects, and Fields27% · 5 lessons
Access to Records39% · 9 lessons
Access to Other Data16% · 4 lessons
Implications of Security Model Choice18% · 3 lessons
Formerly Sales Cloud Consultant (renamed July 2026). Validates designing and implementing Sales Cloud and Agentforce Sales solutions: sales lifecycle, consulting and implementation strategy, data management, and predictive/generative AI.
20 lessons · 5/5 exam sections covered
Sales Lifecycle20% · 4 lessons
Consulting and Implementation Strategies25% · 5 lessons
Practical Application of Agentforce Sales Expertise24% · 5 lessons
Focused on administering Marketing Cloud products utilizing industry and product best practices, with expertise in subscriber data management, setup configuration, and troubleshooting account configuration and user requests.
Focused on designing Marketing Cloud Engagement solutions for customers: discovery and architecture, Marketing Cloud Connect and extension products, account hierarchy, Reply Mail Management, Sender Authentication Package and Mobile Studio, Journey Builder and Automation Studio automations, data objects, data views and contact identity, and individualized messaging.
Focused on Marketing Cloud Engagement fundamentals: marketing strategy, email opt-in and regional privacy rules, business units and subscriber and contact keys, CloudPage forms, journeys and the email send wizard, data imports and data extensions, and finding send data and deliverability results.
Focused on strategy design for Salesforce solutions: value design with challenge statements and success metrics, tools and artifacts for feasibility, desirability and viability and co-creation, intangible deliverables such as alignment and vision communication, and working with adjacent roles to turn a vision into a roadmap.
Formerly Salesforce Certified Associate. Validates foundational knowledge of the Salesforce Platform: its ecosystem, navigation, data model, reports and dashboards, and core business use cases. For people with up to 6 months of Salesforce user experience; no prerequisite.