Salesforce Consultant
Certifications
Design and deliver cloud solutions for customers
Consultant exams are judgment exams. They give you a customer scenario and ask what you should recommend, so they reward implementation experience and discovery skills more than feature recall. Most require the Platform Administrator credential first.
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Which Salesforce Consultant certification should I start with?
Earn Platform Administrator first, since the Agentforce Sales and Service Consultant exams require it. Pick the cloud you actually implement; the Service Consultant exam has the highest passing score on the ladder at 78%.
Which Salesforce Consultant certifications are there?
3 certifications sit in this track, ordered foundational first.
Agentforce Sales Consultant
formerly Salesforce Certified Sales Cloud Consultant
Requires Platform Administrator
Sales Cloud implementation plus the Agentforce selling features, renamed from Sales Cloud Consultant in July 2026.
60 questions·105 min·73% to pass
304 reviewed practice questions
Agentforce Service Consultant
formerly Salesforce Certified Service Cloud Consultant
Requires Platform Administrator
Contact centre design end to end, renamed from Service Cloud Consultant in July 2026, with the highest passing score on the ladder.
60 questions·105 min·78% to pass
304 reviewed practice questions
Data Cloud Consultant
Ingestion, identity resolution, segmentation, and activation, and the data foundation most Agentforce work depends on.
Practice exam in development
What is on each Salesforce Consultant exam?
Official exam outline sections and their weights. CertifyForce draws practice questions in these same proportions, so a practice score means something.
Agentforce Sales Consultant
Official exam guide- Sales Lifecycle20%
- Consulting and Implementation Strategies25%
- Practical Application of Agentforce Sales Expertise24%
- Data Management18%
- Predictive and Generative AI13%
Agentforce Service Consultant
Official exam guide- Industry Knowledge12%
- Implementation Strategies12%
- Agentforce Service Solution Design15%
- Knowledge Management12%
- Intake and Interaction Channels13%
- Case Management13%
- Contact Center Analytics13%
- Integrations10%
Data Cloud Consultant
Official exam guide- Data Cloud Overview18%
- Data Cloud Setup and Administration12%
- Data Ingestion and Modeling20%
- Identity Resolution14%
- Segmentation and Insights18%
- Act on Data18%
Which certifications fit other Salesforce roles?
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