Salesforce Consultant
Certifications

Design and deliver cloud solutions for customers

Consultant exams are judgment exams. They give you a customer scenario and ask what you should recommend, so they reward implementation experience and discovery skills more than feature recall. Most require the Platform Administrator credential first.

Last updated September 2026

Which Salesforce Consultant certification should I start with?

Earn Platform Administrator first, since the Agentforce Sales and Service Consultant exams require it. Pick the cloud you actually implement; the Service Consultant exam has the highest passing score on the ladder at 78%.

Which Salesforce Consultant certifications are there?

3 certifications sit in this track, ordered foundational first.

Intermediate

Agentforce Sales Consultant

formerly Salesforce Certified Sales Cloud Consultant

Requires Platform Administrator

Sales Cloud implementation plus the Agentforce selling features, renamed from Sales Cloud Consultant in July 2026.

60 questions·105 min·73% to pass

304 reviewed practice questions

Intermediate

Agentforce Service Consultant

formerly Salesforce Certified Service Cloud Consultant

Requires Platform Administrator

Contact centre design end to end, renamed from Service Cloud Consultant in July 2026, with the highest passing score on the ladder.

60 questions·105 min·78% to pass

304 reviewed practice questions

Intermediate

Data 360 Consultant

formerly Salesforce Certified Data Cloud Consultant

Ingestion, unification, segmentation, and activation in Data 360 (formerly Data Cloud), the data foundation most Agentforce work depends on.

60 questions·105 min·70% to pass

300 reviewed practice questions

What is on each Salesforce Consultant exam?

Official exam outline sections and their weights. CertifyForce draws practice questions in these same proportions, so a practice score means something.