Salesforce Consultant
Certifications

Design and deliver cloud solutions for customers

Consultant exams are judgment exams. They give you a customer scenario and ask what you should recommend, so they reward implementation experience and discovery skills more than feature recall. Most require the Platform Administrator credential first.

Last updated

Which Salesforce Consultant certification should I start with?

Earn Platform Administrator first, since the Agentforce Sales, Service and Nonprofit Consultant exams require it. Pick the cloud you actually implement; the Service Consultant exam has the highest passing score on the ladder at 78%.

Which Salesforce Consultant certifications are there?

12 certifications sit in this track, ordered foundational first.

Intermediate

Agentforce Nonprofit Consultant

formerly Nonprofit Cloud Consultant

Requires Platform Administrator

Implementing Agentforce Nonprofit: nonprofit implementation strategy, solution design with the data model and Industries Common Features, setup and Stakeholder Management, and Fundraising, Program, Case and Outcome Management, and Grantmaking. Formerly Nonprofit Cloud Consultant.

60 questions·105 min·65% to pass

300 reviewed practice questions

Intermediate

Agentforce Sales Consultant

formerly Salesforce Certified Sales Cloud Consultant

Requires Platform Administrator

Sales Cloud implementation plus the Agentforce selling features, renamed from Sales Cloud Consultant in July 2026.

60 questions·105 min·73% to pass

308 reviewed practice questions

Intermediate

Agentforce Service Consultant

formerly Salesforce Certified Service Cloud Consultant

Requires Platform Administrator

Contact centre design end to end, renamed from Service Cloud Consultant in July 2026, with the highest passing score on the ladder.

60 questions·105 min·78% to pass

305 reviewed practice questions

Intermediate

CRM Analytics and Einstein Discovery Consultant

formerly Tableau CRM and Einstein Discovery Consultant

Analytics on the Salesforce platform: enabling CRM Analytics, data sync, dataflows and recipes, dataset security and security predicates, dashboard design and implementation, and Einstein Discovery models. Formerly Tableau CRM and Einstein Discovery Consultant.

60 questions·90 min·65% to pass

300 reviewed practice questions

Intermediate

Data 360 Consultant

formerly Salesforce Certified Data Cloud Consultant

Ingestion, unification, segmentation, and activation in Data 360 (formerly Data Cloud), the data foundation most Agentforce work depends on.

60 questions·105 min·70% to pass

300 reviewed practice questions

Intermediate

Experience Cloud Consultant

formerly Community Cloud Consultant

Requires Platform Administrator

Building Experience Cloud sites: templates and Experience Builder, external licenses and sharing, user provisioning and login, CMS and Knowledge, PRM, and deployment.

60 questions·105 min·62% to pass

300 reviewed practice questions

Intermediate

Omnistudio Consultant

Recommending Omnistudio solutions for industries: Flexcards, Omniscripts, Integration Procedures and Data Mappers, runtimes and licences, performance, governance and best-fit architecture.

60 questions·105 min·67% to pass

300 reviewed practice questions

Intermediate

Revenue Management Consultant

formerly Salesforce Certified Revenue Cloud Consultant

Revenue Cloud on the core platform: product catalog management, configure-price-quote with Salesforce Pricing, contracts and orders, asset lifecycle and invoicing. Formerly Revenue Cloud Consultant; the CPQ Administrator exam it replaces for many teams retires in February 2027.

60 questions·105 min·63% to pass

300 reviewed practice questions

Advanced

Agentforce Field Service and Operations Consultant

formerly Salesforce Certified Field Service Consultant

Requires Platform Administrator and Agentforce Service Consultant

Field Service implementations: resources and territories, work orders and work types, scheduling policies and optimization, the Dispatcher Console, the mobile app, inventory, assets and maintenance plans. Formerly Field Service Consultant.

60 questions·105 min·63% to pass

300 reviewed practice questions

Advanced

Marketing Cloud Engagement Consultant

formerly Marketing Cloud Consultant

Requires Marketing Cloud Engagement Administrator

Designing Marketing Cloud Engagement solutions for customers: discovery and architecture, Marketing Cloud Connect and extension products, account hierarchy and sender authentication, Journey Builder and Automation Studio automations, data modeling and contact identity, and messaging. Formerly Marketing Cloud Consultant.

60 questions·105 min·67% to pass

300 reviewed practice questions

Advanced

Slack Consultant

formerly Slack Certified Consultant

Leading Slack rollouts for clients: discovery, Enterprise Grid design, migrations, governance, and enablement.

60 questions·90 min·67% to pass

300 reviewed practice questions

Advanced

Tableau Consultant

formerly Tableau Certified Consultant

Leading Tableau engagements: evaluating the current state, Tableau Server or Tableau Cloud, data connections and row-level security, advanced calculations and workbook performance, and governance for published content. Formerly Tableau Certified Consultant.

60 questions·105 min·63% to pass

300 reviewed practice questions

What is on each Salesforce Consultant exam?

Official exam outline sections and their weights. Certifyforce draws practice questions in these same proportions, so a practice score means something.

Agentforce Nonprofit Consultant

Official exam guide
  • Nonprofit Implementation Strategy11%
  • Solution Design32%
  • Agentforce Nonprofit Setup22%
  • Agentforce Nonprofit Feature Configuration35%

Agentforce Sales Consultant

Official exam guide
  • Sales Lifecycle20%
  • Consulting and Implementation Strategies25%
  • Practical Application of Agentforce Sales Expertise24%
  • Data Management18%
  • Predictive and Generative AI13%

Agentforce Service Consultant

Official exam guide
  • Industry Knowledge12%
  • Implementation Strategies12%
  • Agentforce Service Solution Design15%
  • Knowledge Management12%
  • Intake and Interaction Channels13%
  • Case Management13%
  • Contact Center Analytics13%
  • Integrations10%

CRM Analytics and Einstein Discovery Consultant

Official exam guide
  • Admin/Configuration17%
  • Data Layer23%
  • Security16%
  • Analytics Dashboard Design13%
  • Analytics Dashboard Implementation19%
  • Einstein Discovery12%

Data 360 Consultant

Official exam guide
  • Solution Positioning14%
  • Data 360 Setup and Administration13%
  • Data Source Connection and Ingestion18%
  • Harmonization and Unification17%
  • Data Enhancements, Sharing, and Analysis18%
  • Data Activations and Utilization20%

Experience Cloud Consultant

Official exam guide
  • Experience Cloud Basics8%
  • Sharing, Visibility, and Licensing17%
  • Branding, Personalization, and Content15%
  • Templates and Themes10%
  • User Creation and Authentication13%
  • Adoption and Analytics5%
  • Administration, Setup, and Configuration25%
  • Customization Considerations and Limitations7%

Omnistudio Consultant

Official exam guide
  • Omnistudio Fundamentals16%
  • Flexcards18%
  • Omniscripts17%
  • Integration Procedures17%
  • Data Mappers17%
  • Best Fit Solutions15%

Revenue Management Consultant

Official exam guide
  • Agentforce Revenue Management Platform Concepts18%
  • Implementation Readiness14%
  • Catalog Management16%
  • Configure, Price, Quote18%
  • Contracts and Orders11%
  • Asset Management16%
  • Invoice Management7%

Agentforce Field Service and Operations Consultant

Official exam guide
  • Managing Resources16%
  • Managing Work Orders23%
  • Managing Scheduling and Optimization28%
  • Configuring Mobility10%
  • Managing Inventory8%
  • Managing Assets5%
  • Configuring Maintenance Plans5%
  • Permissions and Sharing5%

Marketing Cloud Engagement Consultant

Official exam guide
  • Discovery and Architecture16%
  • Integration20%
  • Account Configuration12%
  • Automation20%
  • Data Modeling and Management21%
  • Messaging11%

Slack Consultant

Official exam guide
  • Delivery and Migration17%
  • Discovery10%
  • Grid Design15%
  • Policies and Settings22%
  • Channel Strategy10%
  • Governance Structure (Owner and Admin Roles)8%
  • Learning and Enablement18%

Tableau Consultant

Official exam guide
  • Evaluate Current State22%
  • Plan and Prepare Data Connections22%
  • Design and Troubleshoot Calculations and Workbooks40%
  • Establish Governance and Support Published Content16%

Which certifications fit other Salesforce roles?

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