User Lifecycle Management13% of the exam
Account types: members and guest roles
How to pick the narrowest account for a person: full member, Multi-Channel Guest or Single-Channel Guest, what each can do by default, how guests are billed, when a Workspace Admin is enough, and why an Enterprise org account is a guest or a member everywhere.
Given a use case or scenario, determine the correct level of access to grant to the user.
~7 min read · 5 practice questions ·
What the exam expects
- Choose between a full member, a Multi-Channel Guest and a Single-Channel Guest from how many channels a person needs and whether the access may add seat cost.
- State what a Multi-Channel Guest can and cannot do by default (private channel invites, leaving channels, user groups, apps, creating channels).
- Pick the least powerful administrative role that covers a task, such as a Workspace Admin instead of a Workspace Owner when billing must stay off limits.
- Apply the Enterprise org rule that one account is either a guest or a member across all its workspaces.
Key terms:
- Full (regular) member: an account that can use every Slack feature except those limited to owners and admins.
- Multi-Channel Guest (MCG): a paid-plan guest added to two or more specified channels, billed as a regular member.
- Single-Channel Guest (SCG): a free paid-plan guest limited to exactly one channel.
- Workspace Admin: an administrative role that manages members but cannot access the Billing page.
- Enterprise org: an Enterprise organization (Enterprise Grid or Enterprise+ plan) that contains several workspaces under one set of org-level roles.
Key facts
Guest availability
- Detail
- Paid plans only
Multi-Channel Guest billing
- Detail
- Billed as regular members; unlimited channels
Single-Channel Guest billing
- Detail
- Free; up to 5 per paid active member
Channels per guest type
- Detail
- MCG: two or more; SCG: one
#general for members
- Detail
- Added automatically; can't be changed
Guests and user groups
- Detail
- Cannot be added to or mention user groups
Who invites guests
- Detail
- Workspace Owners and Admins; members can request
Workspace Admin limit
- Detail
- No Billing page, no billing details
Deactivate a member
- Detail
- Owner/Admin roles only, not members
Enterprise org account type
- Detail
- Never a guest in some workspaces and a member in others
- Why is a Single-Channel Guest the default answer when access must add no seat cost?
- How many Single-Channel Guests can a workspace with 20 paid active members add?
- When does a Multi-Channel Guest's private channel access change without an admin?
- Why is Workspace Admin a better fit than Workspace Owner for an onboarding coordinator?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Slack Administrator pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 32 lessons of the Slack Administrator guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Inline practice questions and one-click topic practice (5 questions for this lesson)
- An official source cited for every claim
- An AI tutor that answers from the guide
- Unlimited timed practice exams