Business Analyst and Designer
Certifications

Turn business needs into requirements and usable design

These credentials sit between the business and the build. They test discovery, stakeholder collaboration, process mapping, requirements and user stories, and human-centred design, rather than configuration depth.

Last updated September 2026

Which Business Analyst and Designer certification should I start with?

Business Analyst has no prerequisite and is the most widely recognised of these credentials. Be aware it carries a 72% passing score, one of the heaviest on the ladder, and almost none of it is product trivia. Platform Strategy Designer also has no prerequisite and moves up a level, from requirements to value design, alignment and roadmaps.

Which Business Analyst and Designer certifications are there?

3 certifications sit in this track, ordered foundational first.

Intermediate

Business Analyst

Discovery, requirements, process mapping, and user stories, with almost no configuration trivia.

60 questions·105 min·72% to pass

306 reviewed practice questions

Intermediate

Platform Strategy Designer

formerly Strategy Designer

Strategy design for Salesforce solutions: challenge statements and success metrics, feasibility, desirability and viability, co-creation, stakeholder alignment and vision communication, and turning a vision into a roadmap with adjacent roles. Formerly Strategy Designer.

60 questions·105 min·70% to pass

302 reviewed practice questions

Intermediate

Platform User Experience Designer

formerly Salesforce Certified User Experience Designer

Human-centred design, discovery, declarative design tooling, and the Salesforce Lightning Design System.

60 questions·105 min·65% to pass

300 reviewed practice questions

What is on each Business Analyst and Designer exam?

Official exam outline sections and their weights. Certifyforce draws practice questions in these same proportions, so a practice score means something.