The Short Answer
The Salesforce Certified Slack Administrator exam (Slack-Admn-201) has 60 scored multiple-choice/multiple-select questions plus up to 5 unscored, a 105-minute time limit, a 65% passing score, a US$200 registration fee (US$100 to retake), no prerequisite, and questions aligned to the Spring '26 release (checked in October 2026 against the official Slack Administrator exam guide and Trailhead Academy).
It's the exam for people who run Slack day to day: provisioning and deactivating users, configuring workspace and org settings, approving apps, turning on AI features and keeping the whole thing compliant. The heaviest sections are Governance, Security and Compliance (22%) and App and AI Administration and Automations (20%). If you already administer a paid Slack plan, four to six weeks of focused study is a realistic plan.
Exam Details at a Glance
| Detail | Slack Administrator (Slack-Admn-201) |
|---|---|
| Questions | 60 scored multiple-choice/multiple-select, plus up to 5 unscored |
| Time limit | 105 minutes |
| Passing score | 65% |
| Registration fee | US$200 (JPY 30,000), plus applicable taxes |
| Retake fee | US$100 (JPY 15,000), plus applicable taxes |
| Prerequisite | None |
| Release alignment | Spring '26 |
| Delivery | Proctored, online or at a testing center |
| Level and language | Intermediate, English |
| Maintenance | One Trailhead maintenance badge a year |
Sources: the Slack Administrator exam guide for format, score, fees, release and maintenance, and Trailhead Academy for the exam code, level and language, both checked in October 2026.
Two numbers to keep in mind:
- 65% of 60 scored questions means about 39 correct answers. The unscored questions are mixed in at random, so answer every question as if it counts.
- 105 minutes for up to 65 questions is about 1.6 minutes each. That's generous, so the risk isn't the clock. It's misreading which plan or role the scenario describes.
For how the fees and retake rules compare with other Salesforce exams, see Salesforce certification cost and retake fees.
Who the Slack Administrator Certification Is For
The exam guide describes a Slack Administrator as the person who "oversees the implementation, daily configuration, administration, maintenance, and optimization of a Slack organization." Its audience list is unusually specific, and it reads like a job description (exam guide):
- Provisioning users through manual invites, SSO/SAML, SCIM or just-in-time (JIT) provisioning, and deactivating them
- Configuring workspace-level and org-level settings, policies and permissions
- Administering public, private, multi-workspace and Slack Connect channels
- Turning on Slack AI features such as channel recaps, thread summaries and AI-powered search
- Building workflows in Workflow Builder with up to five nested branch levels and Salesforce Flow triggers
- Managing apps from the Slack Marketplace as well as custom or internal apps
- Knowing which features unlock on which plan, and basic enterprise search
It's a good fit if you're the Slack owner or admin at your company, an IT or collaboration-tools specialist, or a Salesforce admin whose company has moved its work into Slack. There's no prerequisite, and no code on the exam. If you build Slack apps, the Slack Developer practice exam is the closer match; if you lead Slack rollouts for clients, look at the Slack Consultant practice exam.
The Six Exam Sections and What They Test
Nearly every objective in the official outline starts with "Given a scenario, determine…", so expect a company, a requirement, and "what should the admin do?"
Fundamentals: 18%
- Pick the right feature for a set of requirements (canvases, lists, huddles, workflows)
- Grant the correct level of access for a scenario
- Know the responsibilities of the Admin and Owner roles
- Decide when each Slack plan fits
Watch for: role questions. A Workspace Primary Owner can do things no other Owner can, such as transferring or deleting the workspace, per Slack's Types of roles article. The usual trap is picking a role that's more powerful than the task needs.
User Lifecycle Management: 13%
- Get new users into the right workspaces and channels
- Deactivate accounts the right way
- Choose authentication and provisioning options (manual, SSO, SCIM, JIT) that the plan supports
- Manage identity provider (IdP) groups, guests and Slack Connect users, and user groups
Watch for: what deactivation does and doesn't remove. Read Deactivate a member's account and Manage members with SCIM provisioning side by side, because the exam likes "the IdP already removed them, so what happens in Slack?"
Workspace and Org Management: 17%
- Manage channels, including cross-workspace channels and who may manage them
- Find the setting that lets every member of a workspace use a feature
- Manage one person's access to multiple workspaces
- Configure a Slack Connect channel
Watch for: org-level versus workspace-level settings. In an Enterprise org, org-level permissions override workspace-level settings (Adjust channel management permissions), and a locked preference shows a lock icon in the workspace. The right answer often lives one level higher than you'd guess.
App and AI Administration and Automations: 20%
- Implement Slack AI for a scenario
- Manage app installation and approvals
- Evaluate app scopes against a security policy
Watch for: AI availability is a plan question. Slack's Manage access to AI features article lists conversation summaries and huddle notes on Pro, with search answers, recaps, file summaries and translations added on Business+ and above. Admins can allow AI for everyone or no one at the workspace level, and an org can also target specific people and groups.
Governance, Security and Compliance: 22%
The biggest section.
- Configure security policies (session duration, two-factor authentication, sign-in rules)
- Meet compliance standards for message history (retention, legal holds, exports, the Discovery API)
- Track a security concern in an Enterprise org (audit logs)
- Assess personally identifiable information (PII) sharing, including in Slack Connect
- Decide when to migrate a workspace into an Enterprise org
- Moderate conversations that break your Slack code of conduct
Watch for: tools that sound alike. Retention decides how long messages live, a legal hold preserves them for a specific case, and the Discovery API is how an eDiscovery or DLP partner reads them. Many of these are Enterprise-only features on Slack's plans and features page.
Enabling Slack Success (Analytics and Adoption): 10%
- Monitor feature adoption by active members
- Read user feedback to find adoption and usability problems
- Align features and workflows with business-unit needs
- Build a champion network
Watch for: answers that fix a people problem with a setting. If the scenario is "nobody uses the new channel structure", office hours, retraining or a champion network usually beats a new policy.
What's Changed in Slack Since Older Study Material
Slack moves faster than most Salesforce products, and the exam's Spring '26 alignment means older prep guides can teach the wrong answer. Three changes matter most:
- Plan names. Slack's paid plans are now Pro, Business+ and Enterprise+ (Enterprise+ arrived in June 2025), and the Help Center calls the multi-workspace structure an Enterprise organization. The exam guide still says "Enterprise Grid" in places. Treat both as the Enterprise org with workspaces inside it, and keep the org-versus-workspace role split straight, per Slack's plan updates article.
- AI is part of the plans. The separate Slack AI add-on is no longer sold, and AI features now come with the plan, with more on Business+ and Enterprise+ (plan updates). When a question asks how to give a team AI recaps, the answer is "the right plan plus the admin access setting," not "buy an add-on."
- Workflow Builder. The legacy Workflow Builder and its steps from apps stopped working on September 26, 2024 (Slack changelog). Today's Workflow Builder supports conditional branches: up to 15 per workflow, with up to 5 nested beneath a primary branch (Add a branch to a workflow).
A Four-to-Six-Week Study Plan
- Read the exam guide once. Ten minutes with the official outline shows you the six sections and the verb on every objective.
- Take a baseline. Try the 18 free Slack Administrator practice questions before you study. They're spread across all six sections, with answers and explanations.
- Work the official trail. The credential page links Salesforce's recommended trail, Prepare for your Salesforce Slack Administrator Certification.
- Study by weight. Start with Governance, Security and Compliance and App and AI Administration (42% together), then Fundamentals and Workspace and Org Management, and finish with User Lifecycle and Adoption.
- Click through admin settings. If you can, open the admin dashboard and org settings on a paid plan, and walk through app approval, retention and AI access. Notice which settings live at the org level and which at the workspace level.
- Learn the plan table. Many questions turn on "does this plan have it?" Skim the plans and features page until you can place SCIM, legal holds, DLP, audit logs and enterprise search.
- Practice under time and review every miss. Book the exam when you're scoring comfortably above 65% and can explain why each wrong option is wrong. Our post on how to answer Salesforce scenario questions covers that habit.
Slack Administrator Study Guide and Practice Exam on Certifyforce
Certifyforce has a full prep set for this exam, written to the current outline and checked against Slack's own Help Center:
- The Slack Administrator study guide: 32 lessons across all six sections, one per exam-guide topic, each citing the Slack and Salesforce documentation it's based on. Every lesson's summary, exam expectations, key facts and self-check questions are free to read.
- The Slack Administrator practice exam: a 306-question reviewed bank weighted to the outline, with an explanation and source for every answer. The full Slack pack is launching soon.
- 18 free practice questions, no account needed, so you can see the question style before you commit.
Frequently Asked Questions
How many questions are on the Slack Administrator exam?
60 scored multiple-choice/multiple-select questions plus up to 5 unscored ones, in 105 minutes, per the exam guide. You need 65% to pass.
How much does the Slack Administrator exam cost?
US$200 (JPY 30,000) plus applicable taxes, and a retake costs US$100 (JPY 15,000), per the exam guide and Trailhead Academy.
Is the Slack Administrator exam hard?
It's an intermediate exam with no code, but it's precise. Most questions hinge on the plan, the role or the level (org or workspace) a setting lives at. Hands-on time in a paid Slack plan makes the biggest difference.
Do I need the Platform Administrator certification first?
No. The exam guide lists no prerequisite. Platform Administrator covers Salesforce orgs, not Slack, so the two exams barely overlap beyond Salesforce channels and Flow triggers.
Does the Slack Administrator certification expire?
Only if you skip maintenance. You complete one Slack Administrator maintenance badge on Trailhead each year, per the exam guide.
Where can I find free Slack Administrator practice questions?
Start with our 18 free Slack Administrator questions, with answers and explanations and no signup needed. The study guide previews every lesson for free.