Learning and Enablement18% of the exam
Experiential learning: learn Slack in Slack
Why Slack teaches Slack inside Slack: the two parts of the learning experience (learning materials and live environments), the Explain, Demonstrate, Practice, Understand flow, the split between the demo sandbox and the training channel, and why live hands-on sessions come before video.
Provide an overview of the Slack experiential learning approach.
~7 min read · 6 practice questions ·
What the exam expects
- Explain what makes Slack's experiential learning approach different from conventional software training: clients learn Slack in Slack, through live demonstration and hands-on practice.
- Name the two parts of the learning experience a consultant prepares during the design phase: learning materials and live environments.
- Sequence a lesson segment in Slack's order for presentation materials: Explain, Demonstrate, Practice, Understand.
- Say what happens in the demo sandbox versus the training channel, and who takes part in each.
- Recommend live hands-on training first, and position video and other self-serve material as preparation, reinforcement or a fallback.
- Key terms: experiential learning (learning by watching Slack demonstrated and then practicing it in Slack); learning materials (presentation materials plus the facilitation guide); live environments (the training channel and the sandbox); sandbox (the Slack environment where the facilitator demonstrates); training channel (the channel, typically Slack Connect, where learners do activities).
Key facts
Cornerstone
- Detail
- Live environments are the cornerstone of Slack's experiential learning approach
Two parts
- Detail
- The learning experience is learning materials plus live environments
When to prepare
- Detail
- During the design phase, based on the learning plan, before launch
Lesson flow
- Detail
- Explain, Demonstrate, Practice, Understand
Accessibility
- Detail
- Visual demonstrations include considerations for learners with low or no vision
Sandbox
- Detail
- Facilitator demonstrates there; learners don't join or participate
Training channel
- Detail
- Typically Slack Connect; learners join and do activities there
Live first
- Detail
- Opt for live training before suggesting self-serve alternatives
Video's role
- Detail
- Alternative when live isn't workable; supplement before or after live sessions
- Which two aspects make up the Slack learning experience?
- Why don't learners join the sandbox?
- Why does video still have a place in a live-first approach?
- What happens in the Understand step of a lesson?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Slack Consultant pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 38 lessons of the Slack Consultant guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Inline practice questions and one-click topic practice (6 questions for this lesson)
- An official source cited for every claim
- An AI tutor that answers from the guide
- Unlimited timed practice exams