Learning and Enablement18% of the exam
Training channels and demo sandbox preparation
How to set up the two live environments behind Slack's experiential learning: a public, dated training channel where learners practice (with a support person and early membership), and a demonstration sandbox that is reset, staged and rehearsed before every session.
Prepare an experiential learning approach for live environments.
~7 min read · 7 practice questions ·
What the exam expects
- Distinguish the two live environments of a Slack training: the training channel (learners join and practice) and the sandbox (the facilitator demonstrates; learners never join).
- Name and configure a training channel to Slack's standards: dedicated to the class, public, in a workspace every participant and supporter can reach, with participants added ahead of time.
- Staff the session: assign a team member to answer questions in the training channel and record that in the learning plan.
- Plan the Slack Connect training channel a Partner consultant shares with the client, including approvals from both organizations' admins.
- Prepare the demonstration sandbox: start fresh, create the elements the demo needs, tidy the sidebar to about 20 channels, and rehearse.
- Key terms: live environments (training channel plus sandbox); training channel (where learners do in-channel activities); sandbox (the facilitator's demo environment); preflight steps (sandbox checks before each session); in-channel support (the team member answering questions).
Key facts
Live environments
- Detail
- Training channel plus sandbox; set up both before delivering training
Who joins the sandbox
- Detail
- Only the facilitator; learners don't join or participate
Example channel names
- Detail
- #slack-training, #(client name)-slack-user-training, #slack-user-training-(date)
Channel visibility
- Detail
- Public, in a workspace all participants can access
Early membership
- Detail
- With the participant list in hand, ask the client to add participants in advance
In-channel support
- Detail
- A team member answers questions; recorded in the learning plan's roles and responsibilities
Slack Connect training channel
- Detail
- May need approval from the client's admin and the consultant's own admin
Slack Connect plan requirement
- Detail
- Each organization in a shared channel must be on a paid plan
Sidebar size
- Detail
- Aim for 20 channels or less in the sandbox sidebar
- Why does a dated name such as #slack-user-training-(date) suit a client running several cohorts?
- When should you ask the client to add participants to the training channel?
- When does a training channel need approval from two admins?
- Why remove reactions from a demo message before the session?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Slack Consultant pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 38 lessons of the Slack Consultant guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Inline practice questions and one-click topic practice (7 questions for this lesson)
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