User Lifecycle Management13% of the exam

External people: guests versus Slack Connect

When to bring an outsider in as a guest and when to use Slack Connect, who provisions and pays for each, how invitation types set an external person's access, how to cut off one external person with the External people dashboard, and how to end a guest's access on a set date.

Official exam objective
Identify and assign the appropriate access level for users provisioned using Slack Connect or Guest accounts.

~7 min read · 5 practice questions ·

What the exam expects

  • Choose between a guest account and Slack Connect from who the outsider is, whether their company uses Slack, and how many people are involved.
  • Explain who provisions, authenticates, pays for and keeps records of each kind of external account.
  • Pick the Slack Connect invitation type that gives external people the access a policy allows.
  • Cut off one external person completely with the External people dashboard.
  • End a guest's access automatically on a known date.

Key terms:

  • Guest: an account in your workspace or org with limited channel access (Multi-Channel or Single-Channel, defined in Account types: members and guest roles).
  • Slack Connect: channels and DMs shared between separate organizations, each working from its own Slack.
  • External person: someone from another organization in your Slack Connect conversations, managed by their own organization.
  • Invitation type: Permission only to post, or Permission to post, invite, and more.
  • Disconnect: removing an external person from every Slack Connect conversation your organization hosts.

Key facts

Guests need a paid plan
Detail
Guests are only available on Slack's paid plans
Partner already on Slack
Detail
Use Slack Connect instead of guest accounts
Slack Connect accounts
Detail
Provisioned, authenticated and governed (session, MFA) by the external organization
Records after the relationship ends
Detail
Guests: only the host keeps content; Slack Connect: each company can keep a record
Slack Connect cost
Detail
Channels and DMs shared externally at no cost
Permission only to post
Detail
Messages, files, workflows; no adding people, apps or workflows
Remove from channels
Detail
Does not revoke DMs or other connected channels
Disconnect an external person
Detail
Removes them from channels and DMs your organization hosts
Guest deactivation date
Detail
Time limit or custom date; reminder five days before; can be extended
Sources for this section (5)
  • Why is Slack Connect the better choice for a vendor whose employees already use Slack?
  • When does removing an external person from all your channels leave them able to reach your employees?
  • Which invitation type lets external people post and add files but not add people or apps?
  • Who gets a reminder before a guest's custom deactivation date?

The questions are free to read. Answers with their sources and self-grading are included with the pack.

Keep reading with the Slack Administrator pack

  • Core concepts
  • Exam traps
  • Worked scenario

The pack includes:

  • All 32 lessons of the Slack Administrator guide, with reading progress
  • Interactive decision walks and step-by-step sequence steppers
  • Inline practice questions and one-click topic practice (5 questions for this lesson)
  • An official source cited for every claim
  • An AI tutor that answers from the guide
  • Unlimited timed practice exams

Practice for the Slack Administrator exam