Fundamentals18% of the exam
Primary Owner, Owner and Admin responsibilities
What only the Primary Owner can do (delete, transfer, demote Owners, the billable members report, approve migration), how ownership transfers when the Primary Owner is present or gone, how Owners differ from Admins on billing and data, and what Org Owners and Org Admins do in an Enterprise org.
Identify the common responsibilities of Slack Admin and Owner roles.
~8 min read · 14 practice questions ·
What the exam expects
- Identify what only the Workspace Primary Owner or Org Primary Owner can do, and what a former Primary Owner becomes after a transfer.
- Choose the transfer path: the self-serve page for a workspace, Slack's form for an org, Slack Support with senior-leader authorization when the Primary Owner is gone.
- Separate Owner and Admin defaults (billing, demotions, exports, member names) and give billing visibility through billing contacts.
- Name Org Admin powers, explain why an org-level app decision overrides a Workspace Owner, and apply Slack's Primary Owner best practices.
Key terms:
- Workspace Primary Owner: the single person who can delete the workspace or transfer its ownership.
- Org Primary Owner: the single person who can transfer ownership of an Enterprise org.
- Workspace Owner: Primary Owner permissions except deleting or transferring the workspace.
- Workspace Admin: manages members and admin tasks but can't access billing.
- Billing contact: receives billing emails but can't change billing details.
Key facts
Delete or transfer a workspace
- Detail
- Workspace Primary Owner only
After a transfer
- Detail
- Immediate; former Primary Owner becomes an Owner
Org transfer
- Detail
- Org Primary Owner contacts Slack through the form
Missing Primary Owner
- Detail
- Legal-entity workspace, senior staff authorization, company-domain member
Demote Workspace Owners
- Detail
- Workspace Primary Owner only (Free, Pro, Business+)
Billable members report
- Detail
- Workspace Primary Owner (Pro, Business+); Org Primary Owner (Enterprise)
Billing contacts
- Detail
- Get billing emails; can't change billing details
Org Admins
- Detail
- Deactivate accounts and create workspaces; SSO is Org Owner only
New workspace in an org
- Detail
- Org Primary Owner auto-assigned
Migration approval
- Detail
- Workspace Primary Owner approves or denies
Sources for this section (7)
- Types of rolesslack.com (opens in a new tab)
- Transfer ownershipslack.com (opens in a new tab)
- Change a member's roleslack.com (opens in a new tab)
- Manage billingslack.com (opens in a new tab)
- Permissions by roleslack.com (opens in a new tab)
- Create a workspaceslack.com (opens in a new tab)
- Migrate workspacesslack.com (opens in a new tab)
- Why can't a Workspace Owner delete a workspace?
- When will Slack Support consider reassigning a workspace's Primary Owner?
- Which two org tasks can an Org Admin do without being an Org Owner?
- Why does the Org Primary Owner appear in a brand-new workspace?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Slack Administrator pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 32 lessons of the Slack Administrator guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Inline practice questions and one-click topic practice (14 questions for this lesson)
- An official source cited for every claim
- An AI tutor that answers from the guide
- Unlimited timed practice exams