Governance, Security and Compliance22% of the exam
Content moderation, flagging and information barriers
How to enforce a Slack code of conduct: the Content Admin role, content flagging settings and review actions, pausing or hiding threads, admins deleting messages on any plan, and information barriers that block DMs and huddles between groups.
Given a scenario, determine how to moderate conversations that violate an organization's Slack code of conduct.
~7 min read · 11 practice questions ·
What the exam expects
- Delegate flag review with the Content Admin system role instead of an admin role.
- Configure flagged content review: content types, the policy link, restore and notification options, and the EKM exception.
- Predict who can flag (not guests) and where a flag on an external person's message goes.
- Choose between pausing and hiding a thread, and act on flagged profile content.
- Remove a single message on any plan, and block DMs and huddles between groups with information barriers.
Key terms:
- Content Admin: the system role that reviews flagged content and moderates content in an Enterprise org.
- Flagged content: messages, profile content or conversation details that members submit for admin review.
- Pause replies and reactions: a thread action that stops new replies and reactions but leaves the thread visible.
- Information barrier: a block on DMs and huddles between two IdP groups or org-level user groups.
- Enterprise org: an Enterprise organization (Enterprise Grid or Enterprise+ plan); flagging, moderation and barriers exist only there.
Key facts
Flag reviewers
- Detail
- Org Owners and Content Admins, Enterprise plans
Who can flag
- Detail
- All members except guests
EKM orgs
- Detail
- Flagging automatically on; can't be disabled
Slack Connect flags
- Detail
- Sent to the author's organization, if it has flagging enabled
Policy at flag time
- Detail
- Flagged content review setting to include a policy link, such as a canvas
Hide thread
- Detail
- Cannot be undone; members see it was hidden by an admin
Pause thread
- Detail
- Stops replies and reactions; Reactivate thread reverses it
Profile flags
- Detail
- Replace full or display name; hide photo or status
Admin deletion
- Detail
- Owners and admins delete messages in conversations they're in, all plans
Barrier groups
- Detail
- IdP groups or org-level user groups
Barrier effect
- Detail
- Existing DMs read-only; new DMs and huddles blocked
- Why is pausing a thread better than hiding it during an investigation?
- When can't an Org Owner disable content flagging?
- Which actions can a reviewer take on a flagged profile?
- What happens to existing DMs between members when a barrier is created?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Slack Administrator pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 32 lessons of the Slack Administrator guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Inline practice questions and one-click topic practice (11 questions for this lesson)
- An official source cited for every claim
- An AI tutor that answers from the guide
- Unlimited timed practice exams