Experience Cloud Basics8% of the exam
Experience Workspaces areas and permissions
What each Experience Workspaces area does (Builder, Moderation, Content Management, Gamification, Dashboards, Administration, Guided Setup), which permission plus site membership opens it, what the Administration workspace configures, and how to fix hidden sections, blank pages and unmapped dashboards.
Apply features and functions of Workspaces for building an Experience.
~7 min read · 6 practice questions ·
What the exam expects
- Place a site task in the right tool: Salesforce Setup, Experience Workspaces or Experience Builder.
- Name each Experience Workspaces area and what it is for.
- Pick the permission (Access Experience Management, Manage Experiences, Create and Set Up Experiences) and remember that site membership is always required.
- Know what the Administration workspace configures: Members, Login & Registration, Preferences, Settings, emails, pages and redirects.
- Troubleshoot hidden sections, blank Administration pages, a lost admin membership and an unmapped dashboard.
Key terms:
- Experience Workspaces: the hub for building, setting up and monitoring a site after it is created.
- Administration workspace: where the site's basic setup lives: preferences, membership, login, pages, emails, settings.
- Create and Set Up Experiences: the permission for administration settings and Experience Builder.
- Manage Experiences: the permission for Workspaces access and moderation rules, given to site managers.
Key facts
Open Workspaces
- Detail
- Access Experience Management, Manage Experiences or Create and Set Up Experiences, plus site membership
Moderation rules and criteria
- Detail
- Manage Experiences or Create and Set Up Experiences, plus membership
Administration settings and Builder
- Detail
- Create and Set Up Experiences, plus membership
Default enablement
- Detail
- Workspaces on by default for sites created after Spring '17
Hidden sections
- Detail
- Administration > Preferences > Show all settings in Experience Workspaces
Blank Administration pages
- Detail
- Most protective clickjack level; reset to recommended under Custom URLs
Membership grants
- Detail
- Profiles and permission sets only, not permission set groups
URL change after activation
- Detail
- Users aren't redirected to the new URL
Sources for this section (4)
- Find Your Way Around Experience Workspaceshelp.salesforce.com (opens in a new tab)
- Configure Settings in Your Administration Workspacehelp.salesforce.com (opens in a new tab)
- Add Members to Your Experience Cloud Sitehelp.salesforce.com (opens in a new tab)
- Update Site Name, Status, and Descriptionhelp.salesforce.com (opens in a new tab)
- Why can a member with Manage Experiences moderate but not edit login settings?
- When do Administration workspace pages appear blank?
- Why can a member with only Access Experience Management open Workspaces but not edit moderation rules?
- How does an admin who removed themselves from a site get back in?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Experience Cloud Consultant pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 37 lessons of the Experience Cloud Consultant guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Inline practice questions and one-click topic practice (6 questions for this lesson)
- An official source cited for every claim
- An AI tutor that answers from the guide
- Unlimited timed practice exams