Customization Considerations and Limitations7% of the exam
Template, LWR and guest form limitations
The documented gaps in Partner Central and other Aura Experience Builder sites (language selector, support features, Bolt export, login page language, guest case validation, lookups, reCAPTCHA) and the Aura features, workspaces and route counts LWR sites don't offer, with the recommended workaround for each.
Explain limitations across all Experiences.
~8 min read · 9 practice questions ·
What the exam expects
- Name the Partner Central gaps (language selector, default support features, whole-site Bolt export) and the documented workaround for each.
- Explain why a multilingual site's login page stays in the default language and how to provide other languages.
- Explain when guest case validation runs on the Contact Support component and how to protect data quality.
- State the lookup and reCAPTCHA limitations on Experience Builder sites.
- Identify Aura features, workspaces and route counts that LWR sites don't support, and design LWR pages within the route limit.
Key terms:
- Aura templates: Customer Service, Partner Central, Help Center, Build Your Own and Customer Account Portal.
- LWR templates: Build Your Own (LWR) and Microsite (LWR), built on Lightning Web Components.
- Route: a unique URL in an LWR site.
- Contact Support component: the component guests and members use to submit cases from a site.
Key facts
Partner Central language selector
- Detail
- Not supported
Partner Central support
- Detail
- No default topics, articles or search publisher; expose cases with a quick action
Partner Central export
- Detail
- Individual pages only, never the whole site as a Bolt
Multilingual login page
- Detail
- Shows the default language; use custom Visualforce pages
Guest case validation
- Detail
- Runs after queue processing, not at Contact Support submit
Lookups in Customer Service sites
- Detail
- No Create New; asset lookups for authenticated users only
reCAPTCHA
- Detail
- Needs Google web traffic; otherwise require login to post
LWR workspaces
- Detail
- Administration, Builder, Dashboards, Guided Setup only
LWR missing features
- Detail
- Chatter feeds, Surveys, Page Optimizer, progressive rendering, Bolt export
LWR routes
- Detail
- Up to 500; keep below 250
- Why do guest cases slip past a validation rule that blocks logged-in customers?
- When should a site require login before posting instead of relying on reCAPTCHA?
- How do partners on Partner Central get support without default support pages?
- Which Experience Workspaces areas exist for an LWR site?
- Why use one record detail page instead of a page per item on an LWR site?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Experience Cloud Consultant pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 37 lessons of the Experience Cloud Consultant guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Inline practice questions and one-click topic practice (9 questions for this lesson)
- An official source cited for every claim
- An AI tutor that answers from the guide
- Unlimited timed practice exams