Delivery and Migration17% of the exam
Migration day: go/no-go, status and smoke tests
Running the migration itself: the go/no-go meeting, last-minute account conflicts, how the Partner follows the Migration Status page through a client admin, who to escalate to when a phase overruns, what Slack Connect partners see, the post-migration smoke test and the fixes for common issues.
Execute a migration (migration status, migration issues, coordination with the client and Slack).
~7 min read · 8 practice questions ·
What the exam expects
- Run the go/no-go meeting: which checklist items must be true a few days before the migration.
- Handle conflicts that appear after scheduling, and explain what Slack Connect partners see during the downtime.
- Track the migration through a client owner or admin and escalate an overrunning phase to the right Slack contact.
- Guide the post-migration smoke test and pick the right fix: clear the app cache, open a ticket, or (rarely) the User Merge tool.
Key terms:
- Go/no-go meeting: a readiness review with the client a few days before the migration.
- Migration Status page: the client's view of an active migration on the organization settings dashboard.
- Smoke test: a short list of post-migration checks that core features work.
- User Merge tool: a Customer Experience tool that pulls messages from one account into another, a last resort.
Key facts
Go/no-go timing
- Detail
- A few days before the migration
Invitation
- Detail
- Must be accepted; a go/no-go item
New partial matches after scheduling
- Detail
- Slackbot and email to Org Owners; migration won't proceed until resolved
Warning to users
- Detail
- Five minutes before the migration
Migration Status page
- Detail
- Client owners and admins; updates after each phase
Active migration issue
- Detail
- Contact the Slack CSM or Customer Experience
Slack Connect during migration
- Detail
- Unavailable to all connected organizations
Desktop cache
- Detail
- Help, Troubleshooting, Clear Cache and Restart
User Merge tool
- Detail
- Customer Experience; slow last resort
- Why can't the Partner consultant open the Migration Status page directly?
- When does the go/no-go meeting happen, and what does it revisit?
- What happens if new partial matches appear after the migration is scheduled?
- Why is the User Merge tool not a plan for skipping email cleanup?
- Which smoke test check covers apps?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Slack Consultant pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 38 lessons of the Slack Consultant guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Inline practice questions and one-click topic practice (8 questions for this lesson)
- An official source cited for every claim
- An AI tutor that answers from the guide
- Unlimited timed practice exams