App and AI Administration and Automations20% of the exam
AI data handling, enterprise search and Slackbot controls
What Slack AI does with customer data and how long AI output is kept, how Org Admins set up enterprise search data sources and their AI use, which Slackbot behaviours admins control, and how to keep a channel, canvas or list out of AI on Enterprise+.
Given a scenario, determine how to implement Slack AI.
~8 min read · 11 practice questions ·
What the exam expects
- Answer a security team's questions about Slack AI: no model training on customer data, and AI uses only what the requesting member can access.
- State how long summaries, search answers, recaps and workflow-generated summaries are kept and when they are deleted.
- Set up enterprise search on Enterprise+: who enables it, adding data sources, limiting who can use a source, excluding it from AI answers, and what members must do.
- Choose the Slackbot settings that meet a requirement (web search and its warning, canvases, files, repeated approvals).
- Keep a channel, canvas or list out of AI, delegate that permission, and explain what the restriction does not block.
Key terms:
- RAG (retrieval augmented generation): sending only the data a task needs to the LLM at inference time instead of training on it.
- Enterprise search: Enterprise+ search across connected apps such as Google Drive or Jira Cloud.
- Data source: a connected app an Org Admin makes available to enterprise search.
- Restrict AI use: the Enterprise+ control that stops AI from reading a channel's content.
- Slackbot: Slack's personal AI agent, with its own admin settings.
Key facts
LLM training on customer data
- Detail
- Never
AI data scope
- Detail
- Only what the requesting member can access at request time
Summaries and search answers
- Detail
- Ephemeral; not stored
Recap data
- Detail
- 90 days; deleted with its source messages
Workflow summary in a canvas
- Detail
- Org data retention settings
Who enables enterprise search
- Detail
- Org Owners and Org Admins
Per-source AI exclusion
- Detail
- Uncheck Allow these people to access this source in AI search
Slackbot web search
- Detail
- Off by default; optional warning before opening web results
Restrict AI use
- Detail
- Enterprise+; blocks AI reading, not Slackbot posting
Canvas or list owner
- Detail
- Share > Advanced Settings > Allow AI use
- Why can't an AI search answer reveal a private channel to a non-member?
- When is a stored recap deleted before its 90 days end?
- What must members do after an Org Admin adds Google Drive to enterprise search?
- Which two checkboxes make Slackbot use web content and warn before opening links?
- Why can a canvas creator keep a canvas out of AI without an admin?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Slack Administrator pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 32 lessons of the Slack Administrator guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Inline practice questions and one-click topic practice (11 questions for this lesson)
- An official source cited for every claim
- An AI tutor that answers from the guide
- Unlimited timed practice exams