Data and Analytics Management17% of the exam

Importing, exporting and managing data at scale

Choose between the Data Import Wizard, Data Loader, Mass Transfer Records, Mass Delete Records, the Recycle Bin and the Data Export Service based on object, volume, operation and recovery needs, and plan a safe archive.

Official exam objective
Describe the considerations when importing, updating, transferring, mass deleting, exporting, and backing up data (Archival, Apex data loader, Import Wizard).

~7 min read · 11 practice questions ·

What the exam expects

  • Pick the Data Import Wizard or Data Loader for a load, given the object, the record count, the operation and whether software can be installed.
  • Plan an update or upsert: every row needs a Salesforce record ID or an external ID, and large loads switch Data Loader to the Bulk API.
  • Reassign ownership in bulk with Mass Transfer Records, including the opportunities and cases that move with an account.
  • Mass delete safely: what Mass Delete Records covers, what cascades, and how the Recycle Bin and hard delete differ.
  • Back up and archive with the Data Export Service and Data Loader, including frequency by edition and how long export files stay available.

Key facts

Data Import Wizard volume
Detail
Up to 50,000 records at a time, CSV only
Data Import Wizard objects
Detail
Accounts, contacts, leads, solutions, campaign members, person accounts, custom objects
Data Loader volume
Detail
Files up to 5 million records
Data Loader editions
Detail
Enterprise, Performance, Unlimited, Developer
Upsert match key
Detail
Salesforce ID or a field with the External ID attribute
Default Data Loader API
Detail
SOAP; select Use Bulk API for large asynchronous loads
Mass Transfer / Mass Delete batch
Detail
Up to 250 records at a time
Mass Delete permission
Detail
Modify All Data
Recycle Bin retention
Detail
15 days, then scheduled for permanent deletion
Hard delete
Detail
Records skip the Recycle Bin and cannot be undeleted
Export files available
Detail
48 hours after the email, excluding weekends
Weekly export editions
Detail
Enterprise, Performance, Unlimited; others monthly
Excluded from data export
Detail
Formula and roll-up summary fields
Sources for this section (8)
  • Which objects can the Data Import Wizard import, and what is its per-import limit?
  • When should an upsert match on an external ID instead of the record ID?
  • Which related records can Mass Transfer Records move with an account?
  • Why should you export before a hard delete?
  • When must an Enterprise Edition export be downloaded?

The questions are free to read. Answers with their sources and self-grading are included with the pack.

Keep reading with the Platform Administrator pack

  • Core concepts
  • Exam traps
  • Worked scenario

The pack includes:

  • All 28 lessons of the Platform Administrator guide, with reading progress
  • Interactive decision walks and step-by-step sequence steppers
  • Inline practice questions and one-click topic practice (11 questions for this lesson)
  • An official source cited for every claim
  • An AI tutor that answers from the guide
  • Unlimited timed practice exams

Practice for the Platform Administrator exam