Data and Analytics Management17% of the exam

Dashboards: widgets, running user and refresh

Build Lightning dashboards from source reports and widgets, choose chart, gauge, metric or table, add dashboard filters, pick a static or dynamic running user within edition limits, and keep data current with refresh and subscriptions.

Official exam objective
Describe the options available when creating and modifying dashboards (for example: dashboard widgets, data sources, chart types/settings, subscribing, dynamic dashboard, org licensing limits, view dashboard as, schedule refresh, filters).

~8 min read · 10 practice questions ·

What the exam expects

  • Build a dashboard from source reports and pick the right widget (chart type, gauge, metric, table) for a business question.
  • Choose between a dashboard filter, a static running user and a dynamic dashboard when one dashboard must serve several audiences.
  • Apply the limits and restrictions of dynamic dashboards, including the per-edition cap, no scheduled refresh, no subscription and no private folder.
  • Keep dashboard data current with manual refresh, subscriptions and (in Salesforce Classic) scheduled refresh, and explain why a dashboard can disagree with its report.
  • Know the permissions for creating dashboards, filtering them and letting viewers change whose data they see.

Key facts

Source reports per widget
Detail
Exactly one; widgets can use different reports
Widget types
Detail
Chart, gauge, metric, table, text, image
Widgets per dashboard
Detail
Up to 25, max 20 charts and tables
Dashboard filters
Detail
5 per dashboard, 50 values per filter
Filters in emails
Detail
Not applied to subscription or scheduled emails
Dynamic dashboard cap
Detail
Enterprise 5, Unlimited and Performance 10, Developer 3
Dynamic dashboard refresh
Detail
Manual only, no subscription
Dynamic dashboard folder
Detail
Not a private folder
Choose running user
Detail
View My Team's Dashboards or View All Data
Refresh cooldown
Detail
Refresh within 1 minute of the last is ignored
Lightning scheduled refresh
Detail
Through a dashboard subscription
Subscriptions per user
Detail
15 dashboards in Unlimited, 7 elsewhere
Sources for this section (8)
  • When would you use a gauge rather than a metric widget?
  • Why can two managers opening the same dashboard see different totals?
  • Which permissions let a viewer see a dashboard as someone else, and whose views can each one reach?
  • What are three things you can't do with a dynamic dashboard that you can do with a static one?
  • How do you refresh a Lightning dashboard on a schedule without emailing anyone?

The questions are free to read. Answers with their sources and self-grading are included with the pack.

Keep reading with the Platform Administrator pack

  • Core concepts
  • Exam traps
  • Worked scenario

The pack includes:

  • All 28 lessons of the Platform Administrator guide, with reading progress
  • Interactive decision walks and step-by-step sequence steppers
  • Inline practice questions and one-click topic practice (10 questions for this lesson)
  • An official source cited for every claim
  • An AI tutor that answers from the guide
  • Unlimited timed practice exams

Practice for the Platform Administrator exam