Troubleshooting12% of the exam
Validating resources, search index and disk recovery
How to validate and repair a site's workbooks and data sources before migration, recognise and rebuild a broken search index on 2022.3 and later releases, read the Server Disk Space view, and recover space or access when the Tableau Server disk fills.
4.2 Understand how to: 4.2.1 Reset passwords for a Tableau user or Tableau Run-As Service account; 4.2.2 Package log files for reporting; 4.2.3 Use tsm to validate site resources; 4.2.4 Rebuild the search index; 4.2.5 Use maintenance analysis reports; 4.2.6 Create/open support requests.
~7 min read · 13 practice questions
What the exam expects
- Use
tsm maintenance validate-resourcesto check and repair a site's workbooks and data sources before a site migration, and handle what it cannot repair. - Recognise symptoms of a broken search index and pick the rebuild command for 2022.3 versus 2023.3 and later, including after a failed upgrade.
- Read the Server Disk Space administrative view as a maintenance analysis report: who can open it, what it measures and why it differs from the operating system.
- Recover disk space with cleanup, administrative views and the Coordination Service snapshot setting.
- Restore access to Tableau Server and the TSM web UI after the disk has filled.
Key terms:
- validate-resources: the
tsm maintenancecommand that validates, and optionally repairs, one site's workbooks and data sources. - Search index: the content index behind site lists, project lists and search; on 2022.3 it is rebuilt with
tsm maintenance reset-searchserver. - Server Disk Space: the administrative view showing disk use on the partition where Tableau Server is installed.
- Coordination Service: the ZooKeeper-based service whose transaction logs and snapshots are kept in the
appzookeeperdata folder. --force-keys: atsm configuration setoption that lets you set a key that has not been set before.
Key facts
validate-resources scope- Detail
- One site;
--site-idis required
validate-resources -r- Detail
- Attempts repairs; unrepaired items are noted in output
Index rebuild on 2023.1 and earlier
- Detail
tsm maintenance reset-searchserver
Index rebuild on 2023.3 and later
- Detail
tsm maintenance reindex-search;reset-searchserverdoes nothing
Failed final upgrade step
- Detail
- Rebuild the index from a new admin prompt on the initial node
Server Disk Space access
- Detail
- Server administrators only, via Manage All Sites
What the view measures
- Detail
- Tableau Server partition only, in decimal GB
Disk usage monitoring
- Detail
- On by default
Coordination Service snapshots
- Detail
- Every 100,000 transaction logs; older than five days deleted
zookeeper.config.snapCount- Detail
- Default 100,000 transactions
Access lost after a full disk
- Detail
- Free space, set a dummy key with
--force-keys, apply on the initial node
Sources for this section (5)
- tsm maintenancehelp.tableau.com (opens in a new tab)
- Troubleshoot Install and Upgradehelp.tableau.com (opens in a new tab)
- Server Disk Spacehelp.tableau.com (opens in a new tab)
- Troubleshoot Disk Space Usagehelp.tableau.com (opens in a new tab)
- tsm configuration set Optionshelp.tableau.com (opens in a new tab)
- When
reset-searchserverruns, what happens to the existing search information? - How do you read the exact free disk space at a moment in the Server Disk Space view?
- When does low free disk space stop merely slowing Tableau Server down?
- When you want a configuration key back at its default value, which option do you use?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Tableau Server Administrator pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 34 lessons of the Tableau Server Administrator guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Practice exams purchase adds inline bank questions and topic practice (13 questions for this lesson)
- An official source cited for every claim
- An AI tutor that answers from the guide
- Choose guide-only, practice-only, or save $4 with both