Content Creation and Delivery24% of the exam

Content Builder blocks and dynamic content rules

How Dynamic Content blocks pick content (first matching rule, default content, empty values as zero, matching data extension field names), dynamic subject lines and preheaders, Enhanced Dynamic Content imports, and which Content Builder block or email type fits a reuse, code, form or plain-text requirement.

Official exam objective
Given a customer scenario, create and customize an email message to meet customers' needs.

~7 min read · 11 practice questions ·

What the exam expects

  • Build Dynamic Content rules, rule order and default content, and diagnose why a subscriber sees the wrong or no content.
  • Personalize a subject line and preheader with dynamic rules, and know where Enhanced Dynamic Content cannot go.
  • Choose between Keep content blocks up-to-date and Make local copies of content blocks, and between a Reference Content block, a Code Snippet, an Email Form block and Enhanced Dynamic Content.
  • Create a Text Only email and state what it gives up.
  • Key terms: dynamic content (content chosen per subscriber by rules on attributes, data extension values or audiences); default content (shown when no rule is met); Enhanced Dynamic Content map (variations imported from a delimited file); reference block (a pointer to an existing block that always shows its latest content); code snippet (reusable HTML, AMPscript or Guide Template Language).

Key facts

Several rules match
Detail
First rule that applies wins
No rule matches, no default
Detail
Block displays no content
Empty attribute value
Detail
Evaluated as zero (0)
Data extension rules
Detail
Send to that data extension or one with exactly the same field names
Text-based emails
Detail
No dynamic content
Keep content blocks up-to-date
Detail
Default for new blocks; deleted references render blank
Make local copies
Detail
Default for existing blocks; source edits not applied
Enhanced Dynamic Content columns
Detail
Text, Image or Exclude this column
Enhanced Dynamic Content delimiters
Detail
Comma, semicolon or tab
Text Only email
Detail
Text regardless of preference; open rate never reported
Sources for this section (4)
  • Where can a code snippet be inserted from in the HTML editor?
  • When would a rule use exists in instead of is equal to?
  • Which comparison operators do date attributes support?
  • When can you no longer switch between Keep content blocks up-to-date and Make local copies of content blocks?

The questions are free to read. Answers with their sources and self-grading are included with the pack.

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