Data Activations and Utilization20% of the exam
Data 360 in flows and orchestration
Four ways Flow works with Data 360: Data Cloud-triggered flows that start from DMO changes, Get Records on a Data Cloud Object, data actions that reach Flow through platform events, and autolaunched flows that chain ingestion, identity resolution, insights and segmentation with Wait for Conditions.
Use Data 360 in Salesforce flows.
~7 min read · 11 practice questions ·
What the exam expects
- Choose a Data Cloud-triggered flow, a Get Records query, a data action to Flow, or an autolaunched orchestration flow for a requirement.
- Configure a Data Cloud-triggered flow and explain why it fails to fire (unmapped DMO, unaccelerated external object, permissions).
- Query a Data 360 object in Get Records with the right data source, data space, conditions and sort.
- Chain Data 360 processes with Action and Wait for Conditions elements, resumed by a platform event from a record-triggered flow.
Key terms:
- Data Cloud-triggered flow: a flow that starts when conditions are met in a data model object.
- Data Cloud Object: the Get Records data source for querying Data 360 objects.
- Data 360 action: a Flow Action element from the Data 360 category that runs a Data 360 process.
- Wait for Conditions: the element that pauses a flow until a resume event, such as a platform event message.
- Orchestration: stages, steps and decisions that organize a complex business process.
Key facts
Flow data access
- Detail
- DMOs and CIOs, not DLOs
Data Cloud-triggered flow setup
- Detail
- Start From Scratch; object and conditions in Start
DMO trigger requirement
- Detail
- Mapped as part of a data stream
BYOL external objects
- Detail
- Must be accelerated to trigger
Single permission set
- Detail
- Legacy Data Cloud Marketing Admin
Get Records source
- Detail
- Data Cloud Object plus Data Space
Data action to Flow prerequisites
- Detail
- Custom object in Data 360; Platform Event-Triggered Flow
Orchestration flow type
- Detail
- Autolaunched Flow (No Trigger); Data Cloud Architect
Resume event
- Detail
- A Platform Event Message Is Received
Sources for this section (5)
- Power Automation with Flows and Agentstrailhead.salesforce.com (opens in a new tab)
- Trigger Flows with Data 360 Datahelp.salesforce.com (opens in a new tab)
- Query Data 360 Data in a Flowdeveloper.salesforce.com (opens in a new tab)
- Integrating Data Actions with Flowhelp.salesforce.com (opens in a new tab)
- Automate Flows in Data 360help.salesforce.com (opens in a new tab)
- Why might a Data Cloud-triggered flow never fire even though matching records exist?
- When does a paused Data 360 orchestration flow resume?
- Which single permission set lets a user view, save and activate Data Cloud-triggered flows?
- Which Data 360 objects can a flow read?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Data 360 Consultant pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 22 lessons of the Data 360 Consultant guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Inline practice questions and one-click topic practice (11 questions for this lesson)
- An official source cited for every claim
- An AI tutor that answers from the guide
- Unlimited timed practice exams