Value Design32% of the exam

Strategic vision, experience narratives and business cases

How to defend a strategic direction: narrow concepts through visualize, analyze and critique cycles, turn the strongest into a strategic vision told as an experience narrative, present it with context and a case, and back it with a business case built on value levers, stated assumptions and answers to executive objections.

Official exam objective
Defend the rationale for strategic directions, including how they satisfy business and user needs, and future implications.

~7 min read · 15 practice questions ·

What the exam expects

  • Distinguish a concept from a strategic vision, and narrow many concepts to a few through repeated visualize, analyze and critique cycles.
  • Build an experience narrative that ties standout features to moments that matter, cuts non-value screens and fits its fidelity to the audience.
  • Present a vision in the right order: context first, then the narrative, then the case, feedback and alignment.
  • Show the vision's implications for technology, organization, capabilities and leadership.
  • Build a business case on value levers, stated assumptions and estimates, and answer executive objections with evidence.
  • Key terms: concept (the core idea of what you're designing); strategic vision (an aspirational view of a future state that communicates the strategy's end state); experience narrative (a linear story focused on a single scenario); killing your darlings (eliminating a concept you invested in, for good reasons); value levers (the value drivers a business case focuses on).

Key facts

Concept vs vision
Detail
Core idea vs communicating the strategy's end state for buy-in
Narrowing cycle
Detail
Visualize, analyze, critique
Concepts to present
Detail
A few unique ones; three is usually good
Viability help
Detail
Business analysts
Feasibility help
Detail
Developers or architects
Feature rule
Detail
Every standout feature maps to a moment that matters
Fidelity rule
Detail
Bigger, more diverse audience: more likely to need higher fidelity
Value levers
Detail
Revenue, cost, productivity, strategic capabilities
"Need time to decide"
Detail
Show cost of waiting vs early quick wins
Roadmap deliverables
Detail
Capability map, technical architecture, implementation plan
Sources for this section (3)
  • Which three formats can communicate a strategic vision?
  • Why might stakeholders judge the same vision differently?
  • Why does the page's roadmap example describe the Aqua Box as including only clothing and shoes at first?
  • What does a business capability map show?

The questions are free to read. Answers with their sources and self-grading are included with the pack.

Keep reading with the Platform Strategy Designer pack

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The pack includes:

  • All 17 lessons of the Platform Strategy Designer guide, with reading progress
  • Interactive decision walks and step-by-step sequence steppers
  • Practice exams purchase adds inline bank questions and topic practice (15 questions for this lesson)
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