Data and Analytics Management13% of the exam

Data Import Wizard, Data Loader and external IDs

Pick the Data Import Wizard or Data Loader from the object, volume and operation; automate loads with the Data Loader command line; relate records with external IDs during upsert (and know where polymorphic fields stop you); and tune Bulk API settings for nulls, locking and assignment rules.

Official exam objective
Given a scenario, identify the appropriate tools and methods for importing data into Salesforce (data import wizard, data loader, and external ID).

~7 min read · 8 practice questions ·

What the exam expects

  • Choose the Data Import Wizard, Data Loader or another tool from the object, record count, operation and install constraints.
  • Plan an unattended, scheduled load with the Data Loader command-line interface and pick the right host.
  • Relate child records to parents by external ID during a Data Loader upsert, and recognise polymorphic fields that can't use one.
  • Set Data Loader options for Bulk API: batch size, clearing fields with nulls, serial mode for locking errors, and assignment rules.
  • Predict which save-time rules still apply to imported records.

Key terms: upsert (insert or update in one pass, matching on an ID or external ID); external ID (a custom field flagged to hold another system's unique identifier for matching); polymorphic field (a lookup that can point at several object types, such as an activity's Related To); Bulk API (asynchronous, parallel loading API); serial mode (Bulk API batches processed one at a time).

Key facts

Data Import Wizard volume
Detail
Up to 50,000 records
Data Loader volume
Detail
Between 5,000 and 5 million
Wizard operations
Detail
Import only; no export or delete
Wizard unmapped column
Detail
Not imported; Account Note or Contact Note keeps the text
Data Loader command line
Detail
Windows only
External ID mapping
Detail
Upsert, related-objects step, [Object]:[ExternalIDField__c]
Polymorphic fields
Detail
WhatId, WhoId, custom object Owner can't map to external IDs
Bulk API batch size
Detail
Up to 10,000 (SOAP 200)
Null with Bulk API
Detail
Use #N/A; Insert null values unavailable
Locking errors
Detail
Enable serial mode for Bulk API
Assignment rule setting
Detail
Rule ID; cases and leads; overrides Owner
Sources for this section (5)
  • When does an import that fits under 50,000 records still need Data Loader?
  • When would you map a wizard column to Contact Note?
  • Why does a Data Loader row that matches an alert-only duplicate rule fail instead of showing an alert?
  • What does serial mode trade away to fix locking errors?

The questions are free to read. Answers with their sources and self-grading are included with the pack.

Keep reading with the Platform Administrator II pack

  • Core concepts
  • Exam traps
  • Worked scenario

The pack includes:

  • All 29 lessons of the Platform Administrator II guide, with reading progress
  • Interactive decision walks and step-by-step sequence steppers
  • Inline practice questions and one-click topic practice (8 questions for this lesson)
  • An official source cited for every claim
  • An AI tutor that answers from the guide
  • Unlimited timed practice exams

Practice for the Platform Administrator II exam