Mobile app metadata cache, sync and troubleshooting
How the Life Sciences Cloud mobile app gets its configuration and data: supported profiles, object metadata cache configuration (DbSchema) records, metadata cache generation, full, delta and upload-only sync, offline automation, iPad record pages, and how to diagnose slow syncs and failed transactions.
Given a scenario, describe the processes and tasks needed to set up, configure, and troubleshoot the Agentforce Life Sciences mobile application.
~7 min read · 12 practice questions
What the exam expects
- Choose the profile a tester or field user needs before signing in to the Life Sciences Cloud mobile app.
- Configure an object for the iPad with an Object Metadata Cache Configuration and deliver it with a new metadata cache, including its dates.
- Pick the sync type, and the setting that forces it, for a given symptom.
- Predict which automation runs on the device and which runs on the server at sync.
- Build iPad record pages from supported templates and components.
- Troubleshoot slow syncs, failed transactions, cache generation errors, blank lookups and deep links.
Key terms: metadata cache, the packaged configuration the app stores for online and offline use; DbSchema record, an Object Metadata Cache Configuration record that decides which object data downloads; full sync, a download of all territory data and metadata; delta sync, an incremental refresh; Device Sync Transaction, a queued change uploaded from the app.
Key facts
- Detail
- Not supported in the mobile app
- Detail
- Profiles selected plus one blank-profile parent
- Detail
- Users can't postpone the metadata update after it
- Detail
- Metadata generated for all rows of the object
- Detail
- Runs a delta sync
- Detail
- Recommended 30
- Detail
- Over 120 seconds gives informational Error Code 420
- Detail
- System Modstamp is indexed; Last Modified Date isn't
- Detail
- Recommended 3
- Detail
- Header and One Region on a phone form factor template
Sources for this section (8)
- Custom Profileshelp.salesforce.com (opens in a new tab)
- Generate Metadata Cachehelp.salesforce.com (opens in a new tab)
- Object Metadata Cache Configurationhelp.salesforce.com (opens in a new tab)
- Synchronization Managementhelp.salesforce.com (opens in a new tab)
- Mobile Sync Settingshelp.salesforce.com (opens in a new tab)
- Sync Best Practiceshelp.salesforce.com (opens in a new tab)
- Sync Processor Settingshelp.salesforce.com (opens in a new tab)
- Supported Platform Featureshelp.salesforce.com (opens in a new tab)
- Why does a new metadata cache for two profiles add three records to the list?
- When does a metadata cache generation have no profile restriction at all?
- Which error code does a sync transaction blocked by a validation rule show, and where is the rule message?
- What does Mobile Timeout Period in Minutes control, and what is its recommended value?
The questions are free to read. Answers with their sources and self-grading are included with the pack.
Keep reading with the Agentforce Life Sciences Consultant pack
- Core concepts
- Exam traps
- Worked scenario
The pack includes:
- All 21 lessons of the Agentforce Life Sciences Consultant guide, with reading progress
- Interactive decision walks and step-by-step sequence steppers
- Practice exams purchase adds inline bank questions and topic practice (12 questions for this lesson)
- An official source cited for every claim
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