System Design15% of the exam

Single-org versus multi-org strategy trade-offs

How to decide between one org and several: the operating-model test, the isolation, regulatory and redundancy triggers that justify multi-org, the cost and security multipliers it brings, and how to govern either choice with a CoE, packages and hub-and-spoke integration.

Official exam objective
Given a customer landscape and their requirements, evaluate business, technical, and architectural considerations which support the defined org strategy.

~7 min read · 13 practice questions ·

What the exam expects

  • Recommend one org or several from how standardized and integrated the business processes are.
  • Separate valid multi-org triggers (regulatory or contractual isolation, data residency, recovery beyond the platform) from weak ones (backlog, independence, limits that could be raised).
  • Build a multi-org total cost of ownership model and explain the security governance it multiplies.
  • Choose between platform-managed redundancy, active-passive and active-active, and between point-to-point and hub-and-spoke integration.
  • Describe what a single org with several lines of business needs, and how a CoE and reference architecture stop org sprawl.

Key terms: operating model (the business's mix of process standardization and process integration); hub-and-spoke (one org holds shared master data for the others, integrated through middleware); active-passive (a synchronized but idle secondary org takes over in an outage); TCO multiplier (costs that repeat per org); trust boundary (a crossing where data must be authenticated, authorized and monitored).

Key facts

Unification or coordination
Detail
As few orgs as possible
Backlog across lines of business
Detail
Not a reason to split; fix with CoE roadmap and tiered admin
Before a new org for limits
Detail
Talk to the Salesforce account team; some limits can be raised
Concurrent batch jobs
Detail
Five queued or active per org; flex queue holds up to 100 in Holding
Multi-org operational cost
Detail
2-3x for admin, release management, monitoring, compliance
Default availability
Detail
Single region with platform-managed redundancy suffices for most
Cross-region disaster recovery
Detail
Separate paid offering, not in any standard edition
Cross-org integration
Detail
A trust boundary needing explicit authentication and authorization
Sharing a process to internal orgs
Detail
Unlocked package with version control as source of truth
Sources for this section (6)
  • Why is a growing backlog across lines of business not a reason for a second org?
  • When does Well-Architected consider a multi-org pattern justified for reliability?
  • Which costs must the multi-org side of a TCO model include?
  • Why do two orgs make security governance harder than one?

The questions are free to read. Answers with their sources and self-grading are included with the pack.

Keep reading with the Platform Development Lifecycle and Deployment Architect pack

  • Core concepts
  • Exam traps
  • Worked scenario

The pack includes:

  • All 26 lessons of the Platform Development Lifecycle and Deployment Architect guide, with reading progress
  • Interactive decision walks and step-by-step sequence steppers
  • Inline practice questions and one-click topic practice (13 questions for this lesson)
  • An official source cited for every claim
  • An AI tutor that answers from the guide
  • Unlimited timed practice exams

Practice for the Platform Development Lifecycle and Deployment Architect exam