Identify the roles, responsibilities, and lifecycle of a integration project17% of the exam

Integration project team roles and the C4E

How MuleSoft builds a DevOps team structure in four steps, the six tiger-team roles and what each one owns, and why a Center for Enablement (C4E) replaces the bottlenecked Integration Competency Center with a cross-functional team that drives asset reuse.

Official exam objective
Describe the roles and responsibilities within a typical MuleSoft integration project team.

~7 min read · 3 practice questions ·

What the exam expects

  • Order the four steps MuleSoft gives for building a DevOps team structure and say what each step does.
  • Match a responsibility to one of the six DevOps team roles MuleSoft lists.
  • Say what the Scrum Master, architects, business analysts, developers, testers and API lifecycle roles own on a MuleSoft integration project.
  • Describe who staffs a C4E, what it is charged with and how its success is measured.
  • Explain why a C4E improves on an Integration Competency Center or traditional Center of Excellence.

Key terms:

  • Tiger team: the first DevOps team, made of existing or new experts with a multidisciplinary skill set.
  • Center for Enablement (C4E): a cross-functional team tasked with productizing, publishing and harvesting reusable assets and best practices.
  • Integration Competency Center (ICC): a cross-functional group that combines integration skills, resources and processes into one group.
  • Center of Excellence (CoE): a traditional team that runs an API platform, develops APIs and manages their operation with centralized expertise.

Key facts

DevOps team first step
Detail
Assemble a tiger team of multidisciplinary experts
DevOps team last step
Detail
Measure effectiveness with KPIs, continuously
Example roles
Detail
Six, outlined by TechBeacon; not every team has them all
Scrum Master on integration projects
Detail
Leads and facilitates the scrum team and coordinates customer, vendors and SIs; does not code or test
Core project team
Detail
MuleSoft and Salesforce teams, with architects and developers from both
API lifecycle roles
Detail
Small orgs: one API manager; larger: analyst/admin (design), integration developer and application network architect (implement), API admin (manage)
Security engineer
Detail
Ensures security is always first
C4E delivery model
Detail
Production-and-consumption-based
C4E setup
Detail
Six steps, from assessing capability to measuring KPIs
C4E success measure
Detail
Consumption and reuse of assets
ICC weakness
Detail
Centralized knowledge becomes a bottleneck
Sources for this section (6)
  • Why does MuleSoft say assembling people comes before anything else in DevOps?
  • When a C4E measures its success, what does it measure against?
  • Which role monitors new feature releases and prioritizes the user experience?
  • Why can a C4E keep up with changing best practices better than an ICC?

The questions are free to read. Answers with their sources and self-grading are included with the pack.

Keep reading with the MuleSoft Integration Foundations pack

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  • All 37 lessons of the MuleSoft Integration Foundations guide, with reading progress
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