# Channel management tools and org channel permissions

*Slack Consultant Study Guide · Policies and Settings · Last updated October 21, 2026 · https://www.certifyforce.com/study-guide/slack-consultant/policies-and-settings/channel-management-tools-and-org-channel-permissions*

How to configure channel management for launch: org-level channel permissions that workspaces can't override, who can create multi-workspace channels, extending channel management tools to private channels, and posting permissions plus @channel guidelines for announcement channels.

- Certification: Salesforce Slack Consultant
- Exam section: Policies and Settings
- Study guide: https://www.certifyforce.com/study-guide/slack-consultant

**Official exam objective:**

> Recommend launch configuration for the client's channel management settings.

## What the exam expects

- Recommend org-level channel permissions (such as Archive channels) and decide whether individual workspaces may edit them.
- Name who controls the Create new multi-workspace channels permission and what it covers.
- Explain who can use channel management tools by default, how private channel management is extended on Business+ and Enterprise plans, and what managers can't see.
- Configure posting permissions and thread replies for an announcement channel, and pair @channel/@here guidelines with posting permissions.

Key terms:

- **Permissions dashboard**: Roles & permissions, Account types, where owners set which role types can take channel actions.
- **Channel management tools**: a central admin dashboard listing channels with actions such as archive, rename and edit posting permissions.
- **Multi-workspace channel**: a channel shared across several workspaces in one Enterprise org.
- **Posting permissions**: per-channel control of who can post, whether threads are allowed, and who can use @here/@channel.

## Key facts

| Fact | Detail | Source |
|---|---|---|
| Org vs workspace channel permissions | Org-level settings override workspace-level settings | [Adjust channel permissions](https://slack.com/help/articles/115004988303-Adjust-channel-management-permissions) |
| Locking an org permission | Org Owner chooses whether individual workspaces can edit it | [Adjust channel permissions](https://slack.com/help/articles/115004988303-Adjust-channel-management-permissions) |
| Multi-workspace channel permission | Org Owners and Org Admins edit Create new multi-workspace channels | [Multi-workspace channels](https://slack.com/help/articles/115004485887-Manage-multi-workspace-channels-on-Enterprise-Grid) |
| Channel management tools plans | Business+ and Enterprise plans only | [Channel management permissions](https://slack.com/help/articles/360052445454-Manage-permissions-for-channel-management-tools) |
| Business+ private channels in the tools | Only after the all-conversations export request is approved | [Channel management permissions](https://slack.com/help/articles/360052445454-Manage-permissions-for-channel-management-tools) |
| Enterprise default for private channels | Org Primary Owner only, until extended | [Channel management permissions](https://slack.com/help/articles/360052445454-Manage-permissions-for-channel-management-tools) |
| Private content | Managers can't see private channel messages or files in the tools | [Channel management permissions](https://slack.com/help/articles/360052445454-Manage-permissions-for-channel-management-tools) |
| Specific posters | Up to 100 people per channel | [Posting permissions](https://slack.com/help/articles/360004635551-Manage-channel-posting-permissions) |
| Posting permissions beyond #general | Business+ and Enterprise+ | [Slack plans](https://slack.com/help/articles/115003205446-Slack-plans-and-features) |
| @everyone | Only in #general, by members who can post there | [Set Up and Manage Slack Channels](https://trailhead.salesforce.com/content/learn/modules/slack-channel-and-user-group-administration/set-up-and-manage-slack-channels) |

## Check yourself

- Why is an org-level Archive channels permission better than 12 workspace settings?
- When can Business+ owners see private channels in channel management tools?
- Who manages private channels across an Enterprise org by default?
- Why pair notification guidelines with posting permissions rather than rebuild busy channels?

## Sources

- [Adjust channel management permissions](https://slack.com/help/articles/115004988303-Adjust-channel-management-permissions)
- [Manage permissions for channel management tools](https://slack.com/help/articles/360052445454-Manage-permissions-for-channel-management-tools)
- [Manage multi-workspace channels](https://slack.com/help/articles/115004485887-Manage-multi-workspace-channels-on-Enterprise-Grid)
- [Use channel management tools](https://slack.com/help/articles/360047512554-Use-channel-management-tools)
- [Manage channel posting permissions](https://slack.com/help/articles/360004635551-Manage-channel-posting-permissions)
- [Set Up and Manage Slack Channels](https://trailhead.salesforce.com/content/learn/modules/slack-channel-and-user-group-administration/set-up-and-manage-slack-channels)
- [Slack plans and features](https://slack.com/help/articles/115003205446-Slack-plans-and-features)

## About the full unit

The "Core concepts", "Exam traps" and "Worked scenario" sections of this unit, its 7 linked practice questions, and unlimited timed mock exams are included with the Slack Consultant pack (USD $19): https://www.certifyforce.com/practice-exams