# App request automation rules and scope ratings

*Slack Administrator Study Guide · App and AI Administration and Automations · Last updated October 21, 2026 · https://www.certifyforce.com/study-guide/slack-administrator/app-and-ai-administration-and-automations/app-request-automation-rules-and-scope-ratings*

How to rate scopes as low, medium or high risk and build automation rules that approve, restrict, cancel or send app requests for review: the rule components, the difference between scopes requested and scopes resolved, why rule order and activation matter, and what each resolution does.

- Certification: Salesforce Slack Administrator
- Exam section: App and AI Administration and Automations
- Study guide: https://www.certifyforce.com/study-guide/slack-administrator

**Official exam objective:**

> Assess a given scenario to determine how to manage app installation and approvals.

## What the exam expects

- Rate scopes as low, medium or high risk and use the rating lists in an automation rule.
- Pick the rule component that matches a requirement: scopes requested, scopes resolved, previous resolution, app distribution or app IDs.
- Choose between "includes any of those in" and "includes only those in" when a rule must catch one risky scope or allow only safe ones.
- Explain why a rule did not fire (not activated, or an earlier rule matched first) and fix it.
- Predict what Restrict, Approve, Cancel and Review do to a request and to future requests.

Key terms:
- **Automation rule:** an "If any or all component + condition + comparison, then resolution" statement applied to incoming app requests.
- **Scope rating:** your own low, medium or high risk label on a scope, which fills the rating lists rules compare against.
- **Scopes requested:** all the scopes in the app being requested now.
- **Scopes resolved:** the scopes of an app that was previously requested and approved.
- **Resolution:** the outcome a matching rule applies: Restrict, Approve, Cancel or Review.

## Key facts

| Fact | Detail | Source |
|---|---|---|
| Plans | Automation rules and scope ratings on all plans | [Configure automations](https://slack.com/help/articles/9487088123411-Configure-automations-for-app-approval) |
| Scope ratings | High, medium or low risk, set by you; unrated scopes form the Unrated list | [Guide to automation rules](https://slack.com/help/articles/9978438318227-Guide-to-automation-rules-for-app-approval) |
| New rule state | Not enabled until activated | [Configure automations](https://slack.com/help/articles/9487088123411-Configure-automations-for-app-approval) |
| Multiple rules | Resolved at the first matching rule; order matters | [Configure automations](https://slack.com/help/articles/9487088123411-Configure-automations-for-app-approval) |
| Removing a rule | Earlier resolutions stay; cannot be undone | [Configure automations](https://slack.com/help/articles/9487088123411-Configure-automations-for-app-approval) |
| Scopes resolved | Scopes of a previously requested and approved app | [Guide to automation rules](https://slack.com/help/articles/9978438318227-Guide-to-automation-rules-for-app-approval) |
| Restrict | No reinstall or re-request unless scopes change | [Guide to automation rules](https://slack.com/help/articles/9978438318227-Guide-to-automation-rules-for-app-approval) |
| Cancel | Dismissed; can be requested again anytime | [Guide to automation rules](https://slack.com/help/articles/9978438318227-Guide-to-automation-rules-for-app-approval) |

## Check yourself

- Why must scopes be rated before a scope-based rule can work?
- When should a rule use scopes resolved instead of scopes requested?
- Why can a broad approval rule defeat a restrictive rule below it?
- What is the difference between Restrict and Cancel for the requester?

## Sources

- [Guide to automation rules for app approval](https://slack.com/help/articles/9978438318227-Guide-to-automation-rules-for-app-approval)
- [Configure automations for app approval](https://slack.com/help/articles/9487088123411-Configure-automations-for-app-approval)
- [Manage app approval for your workspace](https://slack.com/help/articles/222386767-Manage-app-approval-for-your-workspace)
- [Manage app requests for your workspace](https://slack.com/help/articles/360024269514-Manage-app-requests-for-your-workspace)

## About the full unit

The "Core concepts", "Exam traps" and "Worked scenario" sections of this unit, its 7 linked practice questions, and unlimited timed mock exams are included with the Slack Administrator pack (USD $19): https://www.certifyforce.com/practice-exams