# Omnistudio components and industry use cases

*Omnistudio Developer Study Guide · Omnistudio Fundamentals · Last updated October 27, 2026 · https://www.certifyforce.com/study-guide/omnistudio-developer/omnistudio-fundamentals/omnistudio-components-and-industry-use-cases*

How Flexcards, Omniscripts, Integration Procedures and Data Mappers chain together in one customer interaction, how activation turns them into Lightning web components, and which tool pattern each industry (communications, energy, health and insurance, public sector) relies on, including OmniOut, OmniAnalytics and the Foundation package path.

- Certification: Salesforce Omnistudio Developer
- Exam section: Omnistudio Fundamentals
- Study guide: https://www.certifyforce.com/study-guide/omnistudio-developer

**Official exam objective:**

> Describe the Omnistudio solution as it applies to common customer use case scenarios in different industries (telco, energy, healthcare, public sector, etc.).

## What the exam expects

- Trace how a Flexcard, an Omniscript, an Integration Procedure and the four Data Mapper types chain to read, show and save data.
- Explain what activation generates and how a standard runtime org places components on Lightning, Experience Cloud and LWR pages.
- Match industry scenarios (communications, energy, health and insurance, public sector) to an Omnistudio pattern, including Business Rules Engine calls from an Integration Procedure.
- Recognise OmniOut, OmniAnalytics tracking triggers and the Foundation package migration path.

Key terms:
- **Flexcard**: card-format UI that shows context and launches actions.
- **Omniscript**: guided, multi-step process UI.
- **Integration Procedure**: declarative server-side process that runs many actions in one server call.
- **Data Mapper**: declarative read (Extract, Turbo Extract), write (Load) or reshape (Transform) of data.
- **Standard Runtime**: Omnistudio on standard objects; the Managed Package Runtime uses the package's custom objects.

## Key facts

| Fact | Detail | Source |
|---|---|---|
| Activation output | Activating a Flexcard or Omniscript generates its Lightning web component automatically | [Omnistudio Digital Suite](https://trailhead.salesforce.com/content/learn/modules/omnistudio-basics/discover-the-omnistudio-digital-suite) |
| Standard runtime placement | Standard Omniscript and Flexcard components in Lightning App and Experience Builders | [Omnistudio Differences](https://help.salesforce.com/s/articleView?id=sf.os_differences_between_omnistudio_and_omnistudio_for_vlocity.htm&language=en_US&type=5) |
| LWR sites | Omniscripts and Flexcards supported in LWR Experience sites in both runtimes | [Supported Features](https://help.salesforce.com/s/articleView?id=sf.os_omnistudio_and_omnistudio_for_vlocity_products_and_features_support.htm&language=en_US&type=5) |
| Turbo Extract scope | One Salesforce object type plus related-object fields; no formulas | [Omnistudio Data Mappers](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_dataraptors_45587.htm&language=en_US) |
| Transform | Works in memory; doesn't read from or write to Salesforce objects | [Omnistudio Data Mappers](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_dataraptors_45587.htm&language=en_US) |
| Rules engine | Integration Procedures call Expression Sets and Decision Matrices | [Supported Features](https://help.salesforce.com/s/articleView?id=sf.os_omnistudio_and_omnistudio_for_vlocity_products_and_features_support.htm&language=en_US&type=5) |
| CME check | Verify each component's standard runtime certification status before disabling Managed Package Runtime | [Disable Managed Package Runtime](https://help.salesforce.com/s/articleView?id=sf.os_enable_standard_omnistudio_runtime.htm&language=en_US&type=5) |
| OmniOut on standard runtime | Install a managed package in the org | [Supported Features](https://help.salesforce.com/s/articleView?id=sf.os_omnistudio_and_omnistudio_for_vlocity_products_and_features_support.htm&language=en_US&type=5) |
| Foundation package orgs | Standard data model on managed package runtime; migration required | [Migration blog](https://developer.salesforce.com/blogs/2026/08/migrate-from-managed-package-runtime-to-the-omnistudio-standard-runtime) |

## Check yourself

- Why do developers open only the Flexcard and Omniscript designers and never a code editor for the component that runs on the page?
- When should an Integration Procedure, rather than a Data Mapper, back a Flexcard?
- Why do OmniOut components not appear in a Migration Assistant plan?
- Where do OmniAnalytics tracking triggers live on the standard runtime?

## Sources

- [Discover the Omnistudio Digital Suite](https://trailhead.salesforce.com/content/learn/modules/omnistudio-basics/discover-the-omnistudio-digital-suite)
- [Explore Omnistudio Use Cases and Benefits](https://trailhead.salesforce.com/content/learn/modules/omnistudio-basics/explore-omnistudio-use-cases)
- [Omnistudio](https://help.salesforce.com/s/articleView?id=sf.os_omnistudio.htm&language=en_US&type=5)
- [Supported Features in Omnistudio and Omnistudio for Managed Packages](https://help.salesforce.com/s/articleView?id=sf.os_omnistudio_and_omnistudio_for_vlocity_products_and_features_support.htm&language=en_US&type=5)
- [Differences Between Omnistudio and Omnistudio for Managed Packages](https://help.salesforce.com/s/articleView?id=sf.os_differences_between_omnistudio_and_omnistudio_for_vlocity.htm&language=en_US&type=5)
- [Omnistudio Data Mappers](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_dataraptors_45587.htm&language=en_US)
- [Set Up a Data Source on a Flexcard](https://help.salesforce.com/s/articleView?id=xcloud.os_configure_a_data_source_on_a_flexcard_35864.htm&language=en_US&type=5)
- [Disable the Managed Package Runtime and Deploy Custom Lightning Web Components](https://help.salesforce.com/s/articleView?id=sf.os_enable_standard_omnistudio_runtime.htm&language=en_US&type=5)
- [Omnistudio Settings](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_settings.htm&language=en_US&type=5)
- [Omniscripts](https://help.salesforce.com/s/articleView?language=en_US&id=xcloud.os_omniscripts_8355.htm&type=5)
- [Integrating Omnistudio Components with Agentforce](https://trailhead.salesforce.com/content/learn/modules/omnistudio-integration-procedure-fundamentals/work-with-other-omnistudio-components-and-agentforce)
- [Get to Know the New Omnistudio and its Features](https://trailhead.salesforce.com/content/learn/modules/omnistudio-development-essentials/get-to-know-omnistudio-and-its-features)
- [Migrate Omnistudio Components from Vlocity Industries Managed Packages to Omnistudio Standard Runtime](https://help.salesforce.com/s/articleView?id=sf.os_migrate_omnistudio_custom_objects_to_standard_objects.htm&language=en_US)
- [Migrate From Managed Package Runtime to the Omnistudio Standard Runtime](https://developer.salesforce.com/blogs/2026/08/migrate-from-managed-package-runtime-to-the-omnistudio-standard-runtime)

## About the full unit

The "Core concepts", "Exam traps" and "Worked scenario" sections of this unit, its 8 linked practice questions, and unlimited timed mock exams are included with the Omnistudio Developer pack (USD $19): https://www.certifyforce.com/practice-exams