# Experience Workspaces areas and permissions

*Experience Cloud Consultant Study Guide · Experience Cloud Basics · Last updated October 24, 2026 · https://www.certifyforce.com/study-guide/experience-cloud-consultant/experience-cloud-basics/experience-workspaces-areas-and-permissions*

What each Experience Workspaces area does (Builder, Moderation, Content Management, Gamification, Dashboards, Administration, Guided Setup), which permission plus site membership opens it, what the Administration workspace configures, and how to fix hidden sections, blank pages and unmapped dashboards.

- Certification: Salesforce Experience Cloud Consultant
- Exam section: Experience Cloud Basics
- Study guide: https://www.certifyforce.com/study-guide/experience-cloud-consultant

**Official exam objective:**

> Apply features and functions of Workspaces for building an Experience.

## What the exam expects

- Place a site task in the right tool: Salesforce Setup, Experience Workspaces or Experience Builder.
- Name each Experience Workspaces area and what it is for.
- Pick the permission (Access Experience Management, Manage Experiences, Create and Set Up Experiences) and remember that site membership is always required.
- Know what the Administration workspace configures: Members, Login & Registration, Preferences, Settings, emails, pages and redirects.
- Troubleshoot hidden sections, blank Administration pages, a lost admin membership and an unmapped dashboard.

Key terms:
- **Experience Workspaces:** the hub for building, setting up and monitoring a site after it is created.
- **Administration workspace:** where the site's basic setup lives: preferences, membership, login, pages, emails, settings.
- **Create and Set Up Experiences:** the permission for administration settings and Experience Builder.
- **Manage Experiences:** the permission for Workspaces access and moderation rules, given to site managers.

## Key facts

| Fact | Detail | Source |
|---|---|---|
| Open Workspaces | Access Experience Management, Manage Experiences or Create and Set Up Experiences, plus site membership | [Find Your Way Around Experience Workspaces](https://help.salesforce.com/s/articleView?language=en_US&id=experience.networks_workspaces.htm&type=5) |
| Moderation rules and criteria | Manage Experiences or Create and Set Up Experiences, plus membership | [Find Your Way Around Experience Workspaces](https://help.salesforce.com/s/articleView?language=en_US&id=experience.networks_workspaces.htm&type=5) |
| Administration settings and Builder | Create and Set Up Experiences, plus membership | [Find Your Way Around Experience Workspaces](https://help.salesforce.com/s/articleView?language=en_US&id=experience.networks_workspaces.htm&type=5) |
| Default enablement | Workspaces on by default for sites created after Spring '17 | [Find Your Way Around Experience Workspaces](https://help.salesforce.com/s/articleView?language=en_US&id=experience.networks_workspaces.htm&type=5) |
| Hidden sections | Administration > Preferences > Show all settings in Experience Workspaces | [Configure Settings in Your Administration Workspace](https://help.salesforce.com/s/articleView?id=experience.networks_customize_miscellaneous.htm&language=en_US&type=5) |
| Blank Administration pages | Most protective clickjack level; reset to recommended under Custom URLs | [Find Your Way Around Experience Workspaces](https://help.salesforce.com/s/articleView?language=en_US&id=experience.networks_workspaces.htm&type=5) |
| Membership grants | Profiles and permission sets only, not permission set groups | [Add Members to Your Experience Cloud Site](https://help.salesforce.com/s/articleView?id=platform.networks_customize_members.htm&language=en_US&type=5) |
| URL change after activation | Users aren't redirected to the new URL | [Update Site Name, Status, and Description](https://help.salesforce.com/s/articleView?id=experience.networks_customize_settings.htm&language=en_US&type=5) |

## Check yourself

- Why can a member with Manage Experiences moderate but not edit login settings?
- When do Administration workspace pages appear blank?
- Why can a member with only Access Experience Management open Workspaces but not edit moderation rules?
- How does an admin who removed themselves from a site get back in?

## Sources

- [Find Your Way Around Experience Workspaces](https://help.salesforce.com/s/articleView?language=en_US&id=experience.networks_workspaces.htm&type=5)
- [Find Your Way Around](https://help.salesforce.com/s/articleView?id=sf.exp_cloud_basics_navigation.htm&language=en_US&type=5)
- [Find Your Way Around Experience Builder](https://help.salesforce.com/s/articleView?id=experience.community_designer_ui.htm&language=en_US&type=5)
- [Configure Settings in Your Administration Workspace](https://help.salesforce.com/s/articleView?id=experience.networks_customize_miscellaneous.htm&language=en_US&type=5)
- [Add Members to Your Experience Cloud Site](https://help.salesforce.com/s/articleView?id=platform.networks_customize_members.htm&language=en_US&type=5)
- [Update Your Experience Cloud Site's Name, Status, and Description](https://help.salesforce.com/s/articleView?id=experience.networks_customize_settings.htm&language=en_US&type=5)
- [Customize Login, Self-Registration, and Password Management](https://help.salesforce.com/s/articleView?id=experience.networks_customize_login.htm&language=en_US&type=5)
- [Assign an Experience Cloud Site Manager](https://help.salesforce.com/s/articleView?id=experience.networks_community_manager_assign.htm&language=en_US&type=5)

## About the full unit

The "Core concepts", "Exam traps" and "Worked scenario" sections of this unit, its 6 linked practice questions, and unlimited timed mock exams are included with the Experience Cloud Consultant pack (USD $19): https://www.certifyforce.com/practice-exams