# Products required versus products consumed

*Agentforce Field Service and Operations Consultant Study Guide · Managing Work Orders · Last updated October 29, 2026 · https://www.certifyforce.com/study-guide/agentforce-field-service-consultant/managing-work-orders/products-required-versus-products-consumed*

Where products required live (work types, work orders, work order line items), how they are inherited and edited, their quantity, unit of measure and parent fields, the permissions they need, and how they differ from products consumed, which adjust inventory and carry prices.

- Certification: Salesforce Agentforce Field Service and Operations Consultant
- Exam section: Managing Work Orders
- Study guide: https://www.certifyforce.com/study-guide/agentforce-field-service-consultant

**Official exam objective:**

> Apply Products Required to a Work Order.

## What the exam expects

- Add products required to the right record: a work type for every job of that kind, a work order or line item for one job or one task.
- Predict what inherited products required do: copied once, editable on the work order, not pushed down from a work order to its line items, not updated by later work type edits.
- Configure the product required fields: quantity, Quantity Unit of Measure picklist values and Parent Record Type for reporting.
- Grant the right permissions to view or change products required on work orders, line items and work types.
- Choose products required (what to bring) versus products consumed (what was used, with stock and price).

Key terms:
- **Product required:** a record naming a product, quantity and unit of measure needed to complete the work.
- **Product consumed:** a record of inventory used during the work, taken from a product item so stock is adjusted.
- **Product item:** the stock of one product at one location, selected on a product consumed.
- **Parent Record Type:** product required field that says whether the parent is a work order or a work order line item.

## Key facts

| Fact | Detail | Source |
|---|---|---|
| Products required parents | Work types, work orders, work order line items | [Required Inventory](https://help.salesforce.com/s/articleView?id=fs_create_products_required.htm&language=en_US&type=5) |
| Inheritance | Work orders and line items inherit their work type's required products | [Required Inventory](https://help.salesforce.com/s/articleView?id=fs_create_products_required.htm&language=en_US&type=5) |
| Existing products on the work order | Work type products not copied | [Work Type Guidelines](https://help.salesforce.com/s/articleView?id=sf.fs_work_type_guidelines.htm&language=en_US&type=5) |
| Line item vs parent | Line items don't inherit the parent work order's required products | [Work Type Guidelines](https://help.salesforce.com/s/articleView?id=sf.fs_work_type_guidelines.htm&language=en_US&type=5) |
| Unit of measure values | Inherited from the product's Quantity Unit of Measure field | [ProductRequired](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_productrequired.htm) |
| Parent Record Type | Work order or work order line item | [ProductRequired](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_productrequired.htm) |
| Edit products required on work types | Edit on work types and Read on products | [Required Inventory](https://help.salesforce.com/s/articleView?id=fs_create_products_required.htm&language=en_US&type=5) |
| Edit products required on work orders or line items | Edit on work orders and Read on products | [Required Inventory](https://help.salesforce.com/s/articleView?id=fs_create_products_required.htm&language=en_US&type=5) |
| Create products consumed | Edit on work orders and Read on product items | [Inventory Consumption](https://help.salesforce.com/s/articleView?id=sf.fs_create_products_consumed.htm&language=en_US&type=5) |
| Inventory adjustment | Only products consumed adjust inventory numbers | [Inventory Consumption](https://help.salesforce.com/s/articleView?id=sf.fs_create_products_consumed.htm&language=en_US&type=5) |

## Check yourself

- When does a work order skip a work type's required products?
- When does creating a product consumed need "Use" sharing access to price books?
- Which access is enough to update an existing product consumed?

## Sources

- [Track Required Inventory in Field Service](https://help.salesforce.com/s/articleView?id=fs_create_products_required.htm&language=en_US&type=5)
- [ProductRequired](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_productrequired.htm)
- [Guidelines for Creating Work Types for Field Service](https://help.salesforce.com/s/articleView?id=sf.fs_work_type_guidelines.htm&language=en_US&type=5)
- [Track Inventory Consumption in Field Service](https://help.salesforce.com/s/articleView?id=sf.fs_create_products_consumed.htm&language=en_US&type=5)
- [Customize Work Order Settings for Field Service](https://help.salesforce.com/s/articleView?id=sf.fs_wo_settings.htm&language=en_US&type=5)
- [Create Field Service Work Orders](https://help.salesforce.com/s/articleView?id=fs_create_wo.htm&language=en_US&type=5)

## About the full unit

The "Core concepts", "Exam traps" and "Worked scenario" sections of this unit, its 10 linked practice questions, and unlimited timed mock exams are included with the Agentforce Field Service and Operations Consultant pack (USD $19): https://www.certifyforce.com/practice-exams