# Field Service Mobile Settings, priming and notifications

*Agentforce Field Service and Operations Consultant Study Guide · Configuring Mobility · Last updated October 29, 2026 · https://www.certifyforce.com/study-guide/agentforce-field-service-consultant/configuring-mobility/field-service-mobile-settings-priming-and-notifications*

What Field Service Mobile Settings control and how to give each profile its own configuration: branding, Enable Full Edit on Records, the date picker range that drives priming, push notifications and whose settings they follow, geolocation update frequency, and the related list limit override.

- Certification: Salesforce Agentforce Field Service and Operations Consultant
- Exam section: Configuring Mobility
- Study guide: https://www.certifyforce.com/study-guide/agentforce-field-service-consultant

**Official exam objective:**

> Understand the available Field Service Mobile settings.

## What the exam expects

- Create Field Service Mobile Settings configurations and assign them to profiles so groups such as contractors, supervisors and technicians get different branding, extensions, editing and tracking.
- Restrict or allow editing from the app with Enable Full Edit on Records.
- Tune priming with Past Days and Future Days in the Date Picker, and know when performance priming with briefcases is the better tool.
- Set up push notifications and predict who receives them, whose settings apply and when assignment and dispatch alerts arrive separately.
- Adjust geolocation polling and lift the 50-record related list limit.

Key terms:
- **Field Service Mobile Settings:** a configuration record of app settings assigned to user profiles.
- **Mobile Settings Assignment:** the Setup page that maps settings configurations to profiles.
- **Priming:** downloading the records a worker needs so the app works offline.
- **Date picker range:** Past Days and Future Days in the Date Picker, which set how many days of appointments are primed.
- **Geolocation Update Frequency:** how often a moving device's location is polled, with a separate Backgrounded value.

## Key facts

| Fact | Detail | Source |
|---|---|---|
| Default configuration | Field Service Mobile Settings, assigned to all profiles | [Mobile Settings by Profile](https://help.salesforce.com/s/articleView?id=service.mfs_settings.htm&language=en_US&type=5) |
| Assign configurations | Mobile Settings Assignment, by user profile | [Mobile Settings by Profile](https://help.salesforce.com/s/articleView?id=service.mfs_settings.htm&language=en_US&type=5) |
| Restrict editing from the app | Leave Enable Full Edit on Records cleared | [Mobile Settings by Profile](https://help.salesforce.com/s/articleView?id=service.mfs_settings.htm&language=en_US&type=5) |
| Date picker default | 45 days past and 45 days future | [Mobile FAQ](https://help.salesforce.com/s/articleView?id=000383013&language=en_US&type=1) |
| High Volume Briefcase | Up to 400,000 records | [Offline Priming](https://help.salesforce.com/s/articleView?id=sf.mfs_offline_parent.htm&language=en_US&type=5) |
| Notification settings used | The initiating user's mobile settings | [Mobile Limitations](https://help.salesforce.com/s/articleView?id=service.mfs_limits.htm&language=en_US&type=5) |
| Own changes | No notification to the user who made them | [Mobile FAQ](https://help.salesforce.com/s/articleView?id=000383013&language=en_US&type=1) |
| iOS background poll | 500 m moved plus the longer of five minutes or the Backgrounded value | [Mobile FAQ](https://help.salesforce.com/s/articleView?id=000383013&language=en_US&type=1) |
| Related list display | 50 records; override with RELATED_LIST_LIMIT_OVERRIDES | [Mobile Limitations](https://help.salesforce.com/s/articleView?id=service.mfs_limits.htm&language=en_US&type=5) |
| Android branding hex values | Six digits | [Mobile Limitations](https://help.salesforce.com/s/articleView?id=service.mfs_limits.htm&language=en_US&type=5) |

## Check yourself

- Why can polled location points be drawn as lines on a dispatcher's Gantt map?
- When does an offline device report where it is?
- When does an iOS device in the background send a location poll?
- How many records can High Volume Briefcase support?

## Sources

- [Customize the Field Service Mobile App by User Profile](https://help.salesforce.com/s/articleView?id=service.mfs_settings.htm&language=en_US&type=5)
- [Field Service Mobile: Set Up a Mobile Worker (Trailhead)](https://trailhead.salesforce.com/content/learn/modules/field-service-mobile/set-up-a-mobile-worker)
- [Field Service Mobile: Customize User Settings (Trailhead)](https://trailhead.salesforce.com/content/learn/modules/field-service-mobile/customize-user-settings)
- [FAQ: Salesforce Field Service and Operations Mobile Application](https://help.salesforce.com/s/articleView?id=000383013&language=en_US&type=1)
- [Field Service Mobile App Limitations](https://help.salesforce.com/s/articleView?id=service.mfs_limits.htm&language=en_US&type=5)
- [Work with Offline Priming in the Field Service Mobile App](https://help.salesforce.com/s/articleView?id=sf.mfs_offline_parent.htm&language=en_US&type=5)
- [Field Service Mobile App](https://help.salesforce.com/s/articleView?id=service.mfs_overview.htm&language=en_US&type=5)

## About the full unit

The "Core concepts", "Exam traps" and "Worked scenario" sections of this unit, its 7 linked practice questions, and unlimited timed mock exams are included with the Agentforce Field Service and Operations Consultant pack (USD $19): https://www.certifyforce.com/practice-exams