# Salesforce Platform Administrator Practice Exam

*Last updated September 2026 · https://www.certifyforce.com/salesforce-platform-administrator-practice-exam*

The Salesforce Platform Administrator certification, formerly Salesforce Certified Administrator, is a foundational Salesforce credential with no prerequisite. It is focused on managing and configuring a Salesforce org, maintaining users, data, security, and automation. The exam has 60 scored questions plus 5 unscored questions, a 105-minute time limit, and a 68% passing score. Its official outline covers 8 weighted sections, the largest being Data and Analytics Management at 17% of the exam.

The Platform Administrator credential (formerly Salesforce Administrator) is the most common first Salesforce certification — and the 2026 exam outline added Agentforce and AI topics while trimming legacy configuration. Practice against the current outline, not last year's.

## How long is the Platform Administrator exam and what score do you need?

| Fact | Value |
| --- | --- |
| Certification | Salesforce Platform Administrator |
| Formerly | Salesforce Certified Administrator |
| Level | Foundational |
| Prerequisite | None |
| Scored questions | 60 |
| Unscored questions | 5 |
| Time limit | 105 minutes |
| Passing score | 68% |
| Registration cost | USD $200 |
| Retake cost | USD $100 |
| Exam outline sections | 8 |

Facts last verified against the [official Salesforce exam guide](https://help.salesforce.com/s/articleView?id=005298966&language=en_US&type=1) in July 2026.

## What is on the Salesforce Platform Administrator exam?

The official outline has 8 weighted sections. Mock exams draw questions in these proportions, so practice mirrors the real exam.

| Exam section | Weight |
| --- | --- |
| Configuration and Setup | 15% |
| Object Manager and Lightning App Builder | 15% |
| Sales and Marketing Applications | 10% |
| Service and Support Applications | 10% |
| Productivity and Collaboration | 10% |
| Data and Analytics Management | 17% |
| Automation | 15% |
| Agentforce | 8% |

### Configuration and Setup (15%)

- Describe the information found in the company settings (for example: company settings fiscal year, business hours, currency management, default settings).
- Distinguish and understand the administration of declarative configuration of the user interface (UI) (for example: UI/UX settings, app menu, list views, global actions, Lightning App Builder).
- Given a scenario, demonstrate the proper setup and maintenance of users (user name is unique, locales, working hours, how to distribute licenses, types of licenses, not deleting a user, implications of making inactive, override, assigning feature licenses, management of users with various login methods).
- Explain the various organization Security Controls (for example: Identity verification, Setup Audit Trail, Login Hours, Session Settings, agent access).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model (for example: Teams, Sharing hierarchy, public groups, org-wide defaults, sharing: roles, subordinates, role hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set (using the various profile settings, permission set group, and muting).

### Object Manager and Lightning App Builder (15%)

- Describe the standard object architecture and relationship model (for example: standard object, parent/child, master detail/lookup/junction relationships, record types, Schema Builder).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields (roll-up summaries, cross object formulas, picklist dependencies, relationship fields).
- Given a scenario, determine how to create and assign page layouts, visibility on Lightning page layouts, record types, and business processes for custom and standard objects (quick actions and global actions).

### Sales and Marketing Applications (10%)

- Given a scenario, identify the capabilities and implications of the sales process (for example: leads, opportunities, path).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example: dashboards, lead scoring, Einstein for Sales, opportunity scoring, grading, and home page assistant, forecasting, territory management).
- Describe the capabilities of lead automation tools and campaign management (for example: leads, lead convert, lead assignment rules, campaign, and campaign members).

### Service and Support Applications (10%)

- Describe the capabilities of case management (for example: case, case assignment rules, and queues).
- Given a scenario, identify how to automate case management (for example: support process, case auto-response rules, case escalation, Einstein for Service).

### Productivity and Collaboration (10%)

- Describe the capabilities of activity management (tasks, events).
- Describe the features of Chatter (groups, accessibility to groups, internal/external users).
- Describe the capabilities of the Salesforce mobile app (Lightning page, modifying the app, browser, app menu, visibility, branding mobile app, build launchpad).
- Identify use cases for AppExchange applications (awareness of managed or unmanaged packages, who is allowed to publish, prompts on AgentExchange, flows).

### Data and Analytics Management (17%)

- Describe the considerations when importing, updating, transferring, mass deleting, exporting, and backing up data (Archival, Apex data loader, Import Wizard).
- Describe the capabilities and implications of data validation tools (duplicate and matching rules, validation rules).
- Describe the options available when creating or customizing a report or report type (join objects together, with or without records, renaming the fields, formulas, bucket, join reports, chart settings, hide details, grouping totals, troubleshooting fields at a high level).
- Describe the impact of the sharing model on reports (visibility, understand folder structure, sharing fields).
- Describe the options available when creating and modifying dashboards (for example: dashboard widgets, data sources, chart types/settings, subscribing, dynamic dashboard, org licensing limits, view dashboard as, schedule refresh, filters).

### Automation (15%)

- Given a scenario, identify the appropriate automation solution based on the capabilities of the tool (escalation rules, case assignment rules, lead assignment rules, default automation user, AI).
- Describe capabilities, use cases, and configuration for Flow (screen flows, record-triggered flows, autolaunched flows, order of execution).
- Describe capabilities, use cases, and configuration for the approval process (criteria for approvers, rejections, approvals).

### Agentforce (8%)

- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it's appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).

## How many reviewed Platform Administrator practice questions are there?

312 reviewed questions. Every question follows the current official Platform Administrator exam outline and is checked against Salesforce documentation before it is published. A full practice exam has 60 questions and a 105-minute time limit, with the same mix of sections as the real exam. You can also practice one section at a time.

| Exam section | Weight | Reviewed questions |
| --- | --- | --- |
| Configuration and Setup | 15% | 50 |
| Object Manager and Lightning App Builder | 15% | 47 |
| Sales and Marketing Applications | 10% | 31 |
| Service and Support Applications | 10% | 29 |
| Productivity and Collaboration | 10% | 31 |
| Data and Analytics Management | 17% | 53 |
| Automation | 15% | 46 |
| Agentforce | 8% | 25 |
| Total | 100% | 312 |

## Common questions about the Platform Administrator exam

### How many questions are on the Salesforce Platform Administrator exam?

The Platform Administrator exam has 60 scored questions plus 5 unscored questions, with a time limit of 105 minutes.

### What is the passing score for the Platform Administrator exam?

The passing score is 68%. Certifyforce's readiness score weights your practice results by the official section weights so you know whether you'd clear that bar.

### How much does the Platform Administrator exam cost?

Registration is USD $200 plus applicable taxes, and retakes cost USD $100. Quality practice is the cheapest way to avoid paying for a retake.

### Is there a prerequisite for the Platform Administrator exam?

No. The Platform Administrator exam has no certification prerequisite. Salesforce positions it as a foundational credential.

### How many practice questions are in the Platform Administrator question bank?

312 reviewed questions across all 8 sections of the current official exam outline. Every question is checked against Salesforce documentation before it is published. A timed practice exam draws 60 questions and gives you 105 minutes, with the same mix of topics as the real exam.

### Are these real exam questions or braindumps?

No. Certifyforce writes original practice questions aligned to the official exam outline. Using leaked exam questions (dumps) violates the Salesforce certification agreement and can get your credentials revoked — original scenario practice builds the same skills without the risk.

### What topics are on the Platform Administrator exam?

The exam covers 8 sections: Configuration and Setup (15%), Object Manager and Lightning App Builder (15%), Sales and Marketing Applications (10%), Service and Support Applications (10%), Productivity and Collaboration (10%), Data and Analytics Management (17%), Automation (15%), Agentforce (8%).

### How is Certifyforce different from other practice exams?

The Platform Administrator questions follow the current official exam outline. Every question is reviewed by a person and checked against Salesforce documentation. You can see your score by section and practice the topics you missed without taking the full exam again.

## Related pages

- [Salesforce Salesforce Administrator certification path](https://www.certifyforce.com/salesforce-certifications/administrator)
- [All Salesforce certifications](https://www.certifyforce.com/salesforce-certifications)
- [Official Platform Administrator exam guide](https://help.salesforce.com/s/articleView?id=005298966&language=en_US&type=1)