# Salesforce Consultant Certifications

*Last updated September 2026 · https://www.certifyforce.com/salesforce-certifications/consultant*

Design and deliver cloud solutions for customers.

Consultant exams are judgment exams. They give you a customer scenario and ask what you should recommend, so they reward implementation experience and discovery skills more than feature recall. Most require the Platform Administrator credential first.

## Which Salesforce Consultant certification should I start with?

Earn Platform Administrator first, since the Agentforce Sales and Service Consultant exams require it. Pick the cloud you actually implement; the Service Consultant exam has the highest passing score on the ladder at 78%.

## Which Salesforce Consultant certifications are there?

| Certification | Level | Prerequisite | Questions | Minutes | Passing score | Reviewed questions |
| --- | --- | --- | --- | --- | --- | --- |
| Agentforce Sales Consultant | Intermediate | Platform Administrator | 60 | 105 | 73% | 308 |
| Agentforce Service Consultant | Intermediate | Platform Administrator | 60 | 105 | 78% | 305 |
| Data 360 Consultant | Intermediate | None | 60 | 105 | 70% | 300 |
| Slack Consultant | Advanced | None | 60 | 90 | 67% | 300 |

- [Salesforce Agentforce Sales Consultant practice exam](https://www.certifyforce.com/salesforce-sales-cloud-consultant-practice-exam): Sales Cloud implementation plus the Agentforce selling features, renamed from Sales Cloud Consultant in July 2026. Intermediate · requires Platform Administrator · 60 questions in 105 minutes · 73% to pass · 308 reviewed practice questions.
- [Salesforce Agentforce Service Consultant practice exam](https://www.certifyforce.com/salesforce-service-cloud-consultant-practice-exam): Contact centre design end to end, renamed from Service Cloud Consultant in July 2026, with the highest passing score on the ladder. Intermediate · requires Platform Administrator · 60 questions in 105 minutes · 78% to pass · 305 reviewed practice questions.
- [Salesforce Data 360 Consultant practice exam](https://www.certifyforce.com/salesforce-data-cloud-consultant-practice-exam): Ingestion, unification, segmentation, and activation in Data 360 (formerly Data Cloud), the data foundation most Agentforce work depends on. Intermediate · no prerequisite · 60 questions in 105 minutes · 70% to pass · 300 reviewed practice questions.
- [Salesforce Slack Consultant practice exam](https://www.certifyforce.com/salesforce-slack-consultant-practice-exam): Leading Slack rollouts for clients: discovery, Enterprise Grid design, migrations, governance, and enablement. Advanced · no prerequisite · 60 questions in 90 minutes · 67% to pass · 300 reviewed practice questions.

## What is on each Salesforce Consultant exam?

Official exam outline sections and their weights. Certifyforce draws practice questions in these same proportions, so a practice score means something.

### Agentforce Sales Consultant

| Exam section | Weight |
| --- | --- |
| Sales Lifecycle | 20% |
| Consulting and Implementation Strategies | 25% |
| Practical Application of Agentforce Sales Expertise | 24% |
| Data Management | 18% |
| Predictive and Generative AI | 13% |

[Official exam guide](https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Sales-Consultant-Exam-Guide) · [Agentforce Sales Consultant practice exam](https://www.certifyforce.com/salesforce-sales-cloud-consultant-practice-exam)

### Agentforce Service Consultant

| Exam section | Weight |
| --- | --- |
| Industry Knowledge | 12% |
| Implementation Strategies | 12% |
| Agentforce Service Solution Design | 15% |
| Knowledge Management | 12% |
| Intake and Interaction Channels | 13% |
| Case Management | 13% |
| Contact Center Analytics | 13% |
| Integrations | 10% |

[Official exam guide](https://trailhead.salesforce.com/credentials/agentforceserviceconsultant) · [Agentforce Service Consultant practice exam](https://www.certifyforce.com/salesforce-service-cloud-consultant-practice-exam)

### Data 360 Consultant

| Exam section | Weight |
| --- | --- |
| Solution Positioning | 14% |
| Data 360 Setup and Administration | 13% |
| Data Source Connection and Ingestion | 18% |
| Harmonization and Unification | 17% |
| Data Enhancements, Sharing, and Analysis | 18% |
| Data Activations and Utilization | 20% |

[Official exam guide](https://help.salesforce.com/s/articleView?id=005298940&language=en_US&type=1) · [Data 360 Consultant practice exam](https://www.certifyforce.com/salesforce-data-cloud-consultant-practice-exam)

### Slack Consultant

| Exam section | Weight |
| --- | --- |
| Delivery and Migration | 17% |
| Discovery | 10% |
| Grid Design | 15% |
| Policies and Settings | 22% |
| Channel Strategy | 10% |
| Governance Structure (Owner and Admin Roles) | 8% |
| Learning and Enablement | 18% |

[Official exam guide](https://help.salesforce.com/s/articleView?id=005298991&language=en_US&type=1) · [Slack Consultant practice exam](https://www.certifyforce.com/salesforce-slack-consultant-practice-exam)

## Which certifications fit other Salesforce roles?

- [Salesforce Administrator](https://www.certifyforce.com/salesforce-certifications/administrator): Configure, secure, and run a Salesforce org.
- [Salesforce Developer](https://www.certifyforce.com/salesforce-certifications/developer): Build on the platform with Apex, LWC, and the API.
- [Sales](https://www.certifyforce.com/salesforce-certifications/sales): Sell with Sales Cloud and Agentforce.
- [AI and Agentforce](https://www.certifyforce.com/salesforce-certifications/ai-agentforce): Build, ground, and deploy agents on the platform.
- [Business Analyst and Designer](https://www.certifyforce.com/salesforce-certifications/business-analyst-designer): Turn business needs into requirements and usable design.
- [Salesforce Architect](https://www.certifyforce.com/salesforce-certifications/architect): Design systems that scale, integrate, and stay secure.
- [Marketer](https://www.certifyforce.com/salesforce-certifications/marketer): Run campaigns and journeys in Marketing Cloud.
- [All Salesforce certifications](https://www.certifyforce.com/salesforce-certifications)